Simply Airports Ltd

Reviews

• AN

  Antonia Namur

  Sep 18, 2026
  1.0
  Extremely disappointing experience with Simply Airports. I was scheduled to be picked up at 3:00 p.m. to go to the airport, only to receive a call at 3:05 p.m. telling me they had cancelled because they couldn’t find a driver. They offered absolutely no alternative or solution, simply saying they would issue a refund, leaving me completely stranded and stressed about getting to the airport. To make matters worse, the person I spoke to was extremely rude and acted as though cancelling at 3:05 was somehow better than cancelling at 1:00—when, of course, cancelling at 1:00 would at least have given me two hours to find another option. Absolutely unacceptable service and very poor customer care.
• CS

  Charlene S

  Jul 30, 2026
  5.0
  Very impressed with the service. I was met at the airport by a very well presented, polite and helpful driver. The vehicle was very modern, spacious and clean. There was a child's car seat installed ready for us to use, we were very pleased. Would highly recommend!
• AM

  Anne Minor

  Mar 17, 2026
  5.0
  We used Simply Airports to pick us up from Heathrow into London and our return trip back to Heathrow. We had Sam as our driver both times as he was wonderful! He was on time and very nice to talk to. I would use this service again on any future trips to the London area.
• EE

  Eliora

  Nov 13, 2022
  1.0
  I used to use this service for all my family members. Never again. After giving them my mother's flight number and booking the journey with all the necessary information they left her stranded at the airport. She called the company with no response, I called the company several times and kept the phone ringing till they hung up on me without ever picking up. She is 70 years old and they left her at the airport unable to get home. I finally managed to get through and all they said was, 'sorry, her flight was early' - that's why you take the flight number! That is not an excuse! Terrible, terrible company. Only use it if you don't care about being actually getting picked up.