I contacted One Point Services Ltd. through Trustatrader in order to sort out the fiasco left by Profix, a plumber I had hired through Checkatrade.
From the start, they were reassuringly efficient, responsive and informative.
I needed a company with a wider remit than just plumbing since, along with laving me a non-functioning flush, the previous plumber had fitted a new lavatory but either chose not to mention (verypoor) or failed to notice (appalling) that the lavatory door was then blocked from closing 🙄.
A technician (Aziz) was able to visit from One Point very soon after I called, arriving on time and, having analysed the problem, fixed it with a few minor but obviously skillful adjustments. He was also able to give me some excellent advice about the door closure issue.
Gratifyingly, since he had not had to change anything, my invoice was reduced (unrequested).
Subsequently, dealing with Yahwa at the office, he has been consistently very responsive, informative and very helpfully accommodating.
Pleasantly impressed, all the more so by contrast to the interactions with Profix.
I seriously doubt that One Point are especially cheap but, given the quality of service I have received, they should not be.
CG
Cynthia Ghernati
Apr 21, 2026
We worked with One Point to completely gut and renovate our 1930s house. They were amazing throughout! Great communication, fair pricing, professional and they delivered the project on time. The entire team was great to work with. Highly recommend them!
IW
Inessa Wong
Mar 31, 2026
From planning to execution, we’ve had great communication from the team. Despite the slight delays at the start, all the work was completed on time, without any compromises on quality. Thank you so much for the good and hard work!
LT
Leila Thackara
Mar 30, 2026
From start to finish, One Point Services were reliable, responsive, and nice to work with, really endeavouring to make the whole process smooth and stress-free. They handled a full renovation for me including boiler replacement, electrical work, skimming, redecorating, and installing kitchen cabinets, and the place looks fantastic.
MB
Mark Brennan
Feb 17, 2026
OnePoint services completed a full flat renovation for us in Bloomsbury. Completion in February 2026. We found them to be highly professional with great attention to detail. Communication was excellent and they delivered on time and on budget. We would enthusiastically recommend them.