CeX

Reviews

• GM

  Gordon McSorley

  Sep 1, 2026
  4.0
  Friendly staff, good range of hardware, mid range of games. Shop layout is easy enough. Good access
• PV

  pavel vaplis

  Aug 26, 2026
  1.0
  Absolute joke of a service. Didn't even ask me to prove that I bought the console from them, immediately assumed it's a physical damage, because it's an unknown issue that isn't popular with switch 2 consoles so they refuse the warranty automatically. I'll be escalating this with customer service office.
• TK

  Tab Khan

  Aug 26, 2026
  5.0
  Cody is one of the most helpful and resilient employees of CX Edgeware. He has always considered me as a loyal and valuable customer and I appreciate this type of customer service from him. I would recommend coming to this store to anyone and everyone they make you feel welcome and they’re always on your side. They won’t say no to you. Best of luck, Cody and the team.
• KM

  Karla Marchetti

  Jul 31, 2026
  1.0
  Shit shop. Informs that it is open until 7 pm, I spent 30 minutes to be able to park. I arrived at 4:30 pm at the store and they informed me that it was already closing. I lost my time and money with parking. I'll look for another store
• SS

  Stewart

  Jul 21, 2026
  1.0
  Went there to sell my gpu rtx 3060 12gb they refused under the policy that it smells burned without testing the gpu and states it under policy to not accept smell but when I checked on there website there is no such thing I am completely applaud by the customer service no where in the policy does it say refuse because of smell and I have prof of it working the same day with video evidence and when I went to another cex store they said there’s no such thing we only stress test it and visual checks this is the worst customer service I have ever experienced in my life and as an worker for cash converters I know the process of checking items I believe this unfair and racial targeting I wouldn’t recommend this store I was even told to leave the store aggressively for talking to another customer which made me travel another hour to a different cex to sell with no problems as I said I don’t recommend anyone buy or sell from this store poor customer service and made up rules with racial discrimination I am greatly disappointed and hope further investigation would happen because treating customers that way his bad for business from management to the staff appalling, I have reviewed the policy and no wear does it say refuse because of smell but it passes visual inspection and stressing at a different store i am disappointed extremely for there attitude and behaviour next time I walk past I will make a fuss about there made up rules Because this unacceptable and rude to me and there customers they need a change of staff

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