IE
Isola Edwards
Sep 12, 2026
They haven't worked for us yet
AE
Andy Elliott
Sep 10, 2026
I've recently had a set of electric gates installed by this company. I've been really impressed through our the process. Great communication, the installers both on first and second fix were friendly and professional. The work and product are of a very high standard. All in all I'm a very happy customer:)
AM
Ajeet Marwaha
Aug 19, 2026
I’ve always had a great experience with Magtec. Whenever I have an issue with my gate, they are quick to help and arrange an engineer when needed.
A special mention to Leon, who was really helpful, thorough and professional in getting my latest issue sorted. Great service from Leon and Magtec. Highly recommended.
KH
Keith Hayward
Aug 12, 2026
The engineer that came out was Leon he was very polite and friendly. He spent quite a lot of time trying to diagnose the fault on our electric gates which I hope he has now sorted. He then serviced the gate and made a through job. I would certainly recommend this company.
TP
Tina Pennycuick
Jun 25, 2026
Although my gate issue hasn't quite been resolved yet because it's an intermittent fault, I wanted to leave a review for the customer service I've received so far.
Katie was brilliant from the first phone call. She really listened to what I was saying rather than making me feel like I was just another call to get through. She took the time to understand the problem and kept me informed throughout.
Dom visited today and was equally patient. Intermittent faults can be incredibly frustrating to diagnose, but he took the time to investigate properly rather than rushing the job.
Sometimes it's not about fixing something instantly – it's about feeling listened to and knowing that people genuinely care about getting to the bottom of the problem. Thank you, Katie and Dom, for your professionalism and excellent customer service.