A1 Taxi Booking Services Ltd

Reviews

• CE

  Cute But Evil

  May 3, 2026
  2.0
  If you can get a lift, they're great (usually), but since the new system of letting drivers pick the fares, means they don't bother if it's not a long journey. They're only still in business because they're the only option. I've waited 45 minutes for a 5 minute trip because I can't walk that far. And I'm currently waiting for a pick up that said it was dispatched 15 minutes ago, from 6 minutes away, then cancelled, so another driver accepted, but probably won't turn up either.
• JS

  james smith

  Apr 18, 2022
  1.0
  Didn't turn up on time. Yes they sent us a message to say that they wouldn't be on time. But this was sent after the time they was supposed to be here.
• TH

  Tracey Harvey

  Apr 8, 2022
  1.0
  At 3.50pm I ordered a taxi to take me from Tesco and I was asked to wait until 4.30pm for available driver so I did. Like a fool it seems as I had messages saying it had arrived and reg was told. I looked around and called driver twice and gave up I was cold upset knowing it would be a struggle to get home on foot carrying shopping which wasn’t really good for me. They are usually nice but not today waiting for 40 minutes then no show!!!
• AT

  Ashley Trunley

  Feb 22, 2020
  1.0
  Absolutely awful service. Booked via their app the day before my trip. I had booked to be picked up at 8.15am in order to get a 9am train, plenty of time given it’s a 20/25 min drive. Taxi didn’t arrive until 8.37am in which he was surprised as he had only been given the job a 5 minutes prior to picking me up. Had tickets booked in advance costing £50+ missed my train and when trying to call the office no one picked up on at least 10 attempts. I will never use a1 again and I will make sure I tell everyone about this experience.