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CeX

4.0
(828 reviews)

Business Details

+44 3301 235986
https://uk.webuy.com/

About

Electronics StoreCell Phone StoreComputer StoreVideo Game ShopCeX
CeX buy, sell and exchange technology and entertainment. Our range includes mobile phones, video games, films, tablets, computers, cameras, iPods and digital electronics. Best cash prices paid instantly for sellers or exchange your old stuff for something new.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

CeX
54 Lord Street, Liverpool, LAN
L2 1TD, United Kingdom

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

4.0
828 reviews
5 stars
417
4 stars
198
3 stars
104
2 stars
37
1 star
72
  • MM
    M
    6 days ago
    2.0
    Big thanks to Madison at Lord St CEX for falsely telling us an item could be exchanged at the Central CEX due to not having the desired item in stock - we wasted 45 minutes in Central just to be informed that Madison had got the policy wrong and the exchange wouldn’t be accepted. This policy is even listed on the CEX website, so the fact an employee got this wrong and it resulted in a customer not only losing out on an exchange they were told they’d get and in Madisons words would be “made easier and save time”, but also losing 45 minutes of our time was annoying. If it was a 10 minute fiasco, it wouldn’t be so irritating - but waiting close to an hour (whilst a massive queue built behind us, mind you) just to be told “yeah she got that wrong, can’t be done, sorry” left us very annoyed. The service in Lord St CEX is also always consistently slow. Multiple times we’ve had to wait 20+ minutes even at the front of the queue. I will say that other times, the staff have been decent and some are genuinely friendly. But maybe consider some retraining or reminding them of policies to prevent these situations from happening to other customers.
  • SS
    Stephen
    Sep 30, 2026
    5.0
    Always fantastic customer care. Today Cat went above and beyond to help, thank you!
  • SU
    Steven Jones london uk
    Sep 28, 2026
    5.0
    Cex Liverpool one is a great store for a wide range of dvds TV series box sets laptops cameras phones the store is run proffessionally
  • PR
    Patrick Regan
    Sep 27, 2026
    1.0
    dreadful customer service - after waiting for over 5mins with several staff behind the counter ignoring me one staff member said "is anyone waiting" at which point i said "could I have this please." He just looked disinterested and tapped the top of his till to signify I should come to him I felt like being summoned as if I was a dog. Definetly human interaction improvement required.
  • MM
    Maria
    Sep 9, 2026
    5.0
    Great staff, always super helpful and friendly :)

Frequently Asked Questions About CeX

What products does CeX Liverpool Lord Street sell and buy?

CeX Liverpool Lord Street buys, sells, and exchanges technology and entertainment products including mobile phones, video games, films, tablets, computers, cameras, iPods, and digital electronics.

What are the opening hours of CeX Liverpool Lord Street?

CeX Liverpool Lord Street is open Monday to Saturday from 9:00 to 19:00, and on Sunday from 11:00 to 17:00.

Brand Certified Facts from CeX

This information is certified by CeX and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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