CeX

Reviews

• JF

  Justin Frank

  May 18, 2026
  1.0
  Disappointing customer service. I wanted to trade in a lens I bought from this shop ten months ago. It was a Canon 180mm costing £440, last summer. They wouldn't take it as they said it had a little spot on one of the optics inside. I pointed out that it had come from them and not used very much but they insisted that it would not have had that little spot inside when they sold it to me. The local camera shop said that it is unlikely that ten months was sufficient time for that little fungus spot to appear from nothing and they are having it cleaned for me, at my expense of course. CEX had offered no support at all other than contacting, despite my enormous buying history from them in their stores and online as a photographer. I am really disappointed. Sadly I must advise photographers to be extra vigilant buying gear, especially from this store. Take a torch and inspect optics thoroughly. Buyer beware! Update...in response to the CEX reply to this review, I did as they suggested and received the same negative response. It looks as though investigating negative reviews is a priority but in actual fact the reply they have given is purely for affect, to make it look as though they investigate concerns. They don't and my review remains as a warning.
• AB

  Andrew Bergström

  Apr 30, 2026
  4.0
  This store always has a good selection of games to buy, there always have an excellent selection of good quality tablets and phones, but there prices can be a little high of some of their products, but in general they are pretty good.
• JF

  Jack Fiander

  Apr 2, 2026
  5.0
  Great place, great staff! definitely the CEX store I would recommend to anyone! Can only give 5 star but a 10/10 all around 🙌🏻
• JB

  Joseph Barnard

  Mar 22, 2026
  2.0
  Bought an xbox series s and the console works fine but something in controllers top joystick snapped idk what it is planing on bringing it in today but I bought it a week ago so im probably not going to get a refund or new controller but I hope you would be kind enough to
• MM

  Matthew

  Mar 10, 2026
  1.0
  Selling B grade iPhones with scratches all over the screen. Unacceptable I would recommend avoiding, clearly they don’t grade things properly. 3.8 out 5 in ratings is poor too.

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