Medway Hyundai

Reviews

• ZS

  Zak Stanley

  2 days ago
  5.0
  Needed an Annual service, Rang ahead first to book an appointment. And on arrival the Team were very welcoming and happy to help with any enquiries and questions I had about how it would work. :) 10/10 customer support!
• CG

  Charmaine Green

  Oct 16, 2026
  5.0
  ⭐⭐⭐⭐⭐ I had a fantastic experience with Sam at Medway Hyundai when purchasing my new car, which I picked up today. From start to finish, he was absolutely brilliant! He was friendly, helpful, professional, and made the whole experience really enjoyable. What really stood out was that there was no hard selling or pressure whatsoever. Sam made me feel comfortable, took the time to help me, and made the whole process easy and stress-free. It was a pleasure to purchase my car through him. Thank you, Sam, for making buying my new car such a positive experience. You’re a real credit to Hyundai, and I would highly recommend you to anyone looking to buy a car. Excellent customer service from start to finish! 🚗😊
• DD

  Donna

  Oct 12, 2026
  5.0
  Exceptional service received. Staff were very helpful and knowledgeable. Jordan kept me informed at every step from the test drive, throughout the purchase of my new car, and right through to picking the best service plan. Can't recommend the team enough.
• BA

  B Ambrose

  Oct 12, 2026
  2.0
  I recently had my 2021 Hyundai Ioniq serviced and MOT’d at Medway Hyundai. I needed two tyres to pass the MOT and, as a captive customer, I was fully expecting to be ripped off on the price. However, I was pleasantly surprised that decent Continental tyres were only £130 each, which I thought was very reasonable. Unfortunately, not everything was quite so positive. I genuinely wonder why they offer a car cleaning service when it’s the lowest standard of car clean I’ve ever experienced. If you’re going to offer it, surely it should be to a reasonable standard. The other disappointment was the courtesy car. I’d requested one in advance, had this confirmed, and had even specifically asked to try an INSTER while my car was being serviced. However, when I arrived, I was given a manual Hyundai Kona instead. I haven’t driven a manual car in over 10 years, and my own car is an automatic. Thankfully, I was capable of driving it, but that’s beside the point. Someone could have mobility issues, lack confidence driving a manual, or simply not be able to drive one at all, potentially leaving them stranded through no fault of their own. I didn’t raise it at the time as I needed to get to work, but being given a completely different type of car without prior warning, after the arrangements had been confirmed, really isn’t good practice. Overall, the tyre pricing was a pleasant surprise, but the poor standard of the car clean and the lack of communication around the courtesy car were disappointing. A little more attention to detail and consideration for customers would go a long way.
• GS

  Gary Sewell

  Sep 29, 2026
  5.0
  I am a Motability customer and my wife an I have been dealing with Lianne. What an exceptional and thoroughly outstanding young lady she is. As soon as we met her she put us at our ease and looked after us very well indeed. She is knowledgeable about the vehicles and the Motability Scheme (a refreshing change). She has been so kind, helpful and very patient as we have asked numerous questions. There have been no strong arm tactics and no pressure from her at all, she simply gives you the facts and information that are available. This has been a very positive Motability experience and we sincerely wish her and all at Medway Hyundai all the very best. Many thanks Lianne