DW
David Weekes
Sep 11, 2026
Cancels prebooked cars due to no car in the area
What's the point in prebooking??
Arrogant people Arrogant company
I booked a taxi last night for 755 the this morning to take my son to school. At that time of the day the ride takes about 15min. The taxi still hadn't turned up at 830, and the operator told me that it could still be another 20min and that it is apparently normal for a taxi to be 45min late. My son's school starts at 845 so I eventually cancelled the taxi.
I deliberately booked the taxi early for an earlier pickup time to have a little bit of flexibility but the point of booking a taxi for a certain time is to be taken someone at that time so then to not be late for where ever you are going. Very disappointed with the service, will not be booking with them again. Would give 0 stars if available.
EP
eleanor pletts
Aug 18, 2026
We booked and paid in advance for a pickup at Stansted at stupid-o’clock this morning. So happy with the service, great communication throughout- from enquiry to booking to receiving updates on the drivers whereabouts. Much appreciated when you’ve not slept for almost 24hrs! Smooth journey and considerate driver, I highly recommend this and will not hesitate to use Central for this again. Thank you!
It’s generally god but sometime it can be very late and also concerns about communication . Today I booked a cab for 08:45 as I had an appointment with my doctor which was very important I was unhappy as I called them 3 times and they kept saying it’s on its way in the end I had to ask for a lift from my neighbours which was lucky but central did not offer any apologies
Car arrived on time, very clean nice driver