Apple Watford

Reviews

• MS

  Mr. Bhavyakumar Shah

  2 days ago
  1.0
  I buy Apple Watch series 11 online and its charging cable not working so I go to store and told them please check and if it’s not work replace it but they told me you can connect apple support we can’t do it and if I did you can come to collect and also they have a charching cable if I buy new one very poor service
• RR

  Raphael

  Jun 16, 2026
  5.0
  Very friendly, patient, knowledgeable and attentive staff and service. This store and its employees are a great example of why Apple is a world leader in quality customer service.
• ZZ

  Zion Z

  Jun 6, 2026
  5.0
  I recently visited Apple Watford for an issue with the screen seal on my MacBook Air and was assisted by Shane. Shane was friendly and professional and immediately began working on a solution. He was persistent and didn't give up until he achieved the best possible result considering the issue. He was able to reinsert the screen seal, which was perfect, and went above and beyond with a secondary enquiry of mine - a stellar example of helpful service Fantastic representation of Apple and a genuine willingness to help, turning my potentially costly experience into a very positive one. Thanks.
• RC

  Réka Csizi

  Jun 2, 2026
  1.0
  I been there today had appointment,she was very offended when i asked questions,acted like she doing me a favour,she tried few things on my phone and after she gave me number to call to sort out myself the problem. Didn’t care about my concerns,changed her tone in a very rude way when i was asked her questions.Very unprofessional,disrespectful and rude. I had never ever experienced this kind of disrespectful,unprofessional treatment in another apple stores.
• KU

  Kristel Ugaban

  May 28, 2026
  5.0
  ⭐⭐⭐⭐⭐ Absolutely excellent experience at the Apple Watford store today! From the moment we entered, the team was very welcoming, professional, and attentive. Unlike our previous experience at another branch, we were immediately approached, greeted properly, and assisted without any hassle. Special thanks to Mr. Jon, who assisted us throughout the purchase of my iPhone 17 Pro Max 512GB. He was very knowledgeable, patient, and efficient in explaining the features and completing the transaction smoothly within just a few minutes. He even sincerely apologized on behalf of the Apple Brent Cross branch after hearing about our previous disappointing experience there, which we truly appreciated. The customer service at Apple Watford was truly outstanding and exactly what you would expect from Apple. I left the store very happy and satisfied with my purchase and the overall experience. Highly recommended branch! Thank you again to Mr. Jon and the whole team.

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