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CeX

4.0
(424 reviews)

Business Details

+44 3301 235986
https://uk.webuy.com/

About

Electronics StoreCell Phone StoreComputer StoreVideo Game ShopCeX
CeX buy, sell and exchange technology and entertainment. Our range includes mobile phones, video games, films, tablets, computers, cameras, iPods and digital electronics. Best cash prices paid instantly for sellers or exchange your old stuff for something new.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

CeX
182 Marlowes, Hemel Hempstead, HRT
HP1 1BH, United Kingdom

Hours

Monday9:30 AM - 6:00 PM
Tuesday9:30 AM - 6:00 PM
Wednesday9:30 AM - 6:00 PM
Thursday9:30 AM - 6:00 PM
Friday9:30 AM - 6:00 PM
Saturday9:30 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

4.0
424 reviews
5 stars
201
4 stars
116
3 stars
45
2 stars
15
1 star
47
  • EB
    E Bretherton-Upton
    Jul 30, 2026
    1.0
    Genuinely the most shocking customer service experience I have ever had. I brought in a laptop to sell and began by explaining a little about how I’d tried to sell it previously but had issues with my iCloud account. I said I had resolved them and now I “want to get rid of it”. The guy at the desk (who was not wearing a name badge as far as I could see otherwise I would be sharing) never even looked at me while I was talking and snarking asked me “are you aware we close in half an hour?” Having never actually sold a laptop to CeX before I said yes only to be met with a condescending lecture about how it “takes all day to process” before listing off some incredibly basic diagnostic reports. I have no issue with not being able to trade hardware that late in the day, I have an issue with the attitude of this member of staff. A simple “I’m sorry we can’t take hardware this close to closing” would’ve sufficed. I’ve worked in customer service and IT, I know sometimes these processes can take longer than they seem. I do not appreciate having the process explained to me as if I’m an idiot for not knowing this when this person knows nothing about me. I simply had not considered the time that it would take and while I now know that I made a mistake I also know it does NOT take “all day” to run system diagnostics on a MacBook. A guideline for a better time would’ve been helpful but clearly he was too preoccupied with scolding me to actually be of any help. In case management check these I visited at ~5:30pm on 30/07 and I certainly will not be coming back
  • EE
    E
    Jul 4, 2026
    5.0
    Very helpful staff.
  • JB
    Joey Bonnici
    Jun 11, 2026
    1.0
    Tried to sell a laptop and got told the HDMI port was broken, then I tested it at home and it worked perfectly.
  • SS
    shemeshr
    May 17, 2026
    4.0
    Decent store, but they don’t have click and collect and some staff grade incorrectly, and call scratches “cracks”
  • MF
    Michael Fitzjohn
    May 16, 2026
    5.0
    For shame Amazing customer service 👏 👌

Frequently Asked Questions About CeX

What types of products can I buy or sell at CeX in Hemel Hempstead?

CeX in Hemel Hempstead buys, sells, and exchanges technology and entertainment products including mobile phones, video games, films, tablets, computers, cameras, iPods, and digital electronics.

What are the opening hours of CeX in Hemel Hempstead?

CeX in Hemel Hempstead is open Monday to Saturday from 9:30 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from CeX

This information is certified by CeX and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
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