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Apple Southampton

3.7
(1822 reviews)

Business Details

Upper Shopping, Southampton, Hampshire
SO15 1QE, United Kingdom
+44 2380 303100
https://www.apple.com/uk/retail/southampton/

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable

Location

Apple Southampton
Upper Shopping, Southampton, Hampshire
SO15 1QE, United Kingdom

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
5/25/20269:00 AM - 8:00 PM
8/31/20269:00 AM - 8:00 PM
12/25/20269:00 AM - 8:00 PM
12/28/20269:00 AM - 8:00 PM

Reviews

3.7
1,822 reviews
5 stars
958
4 stars
254
3 stars
143
2 stars
83
1 star
384
  • DK
    David Knowles
    2 days ago
    1.0
    Not sure where else to review how much I loathe iCloud and its awful security setup.
  • SH
    Steve Handyside
    May 13, 2026
    1.0
    Visited this store to enquire the cost of a replacement screen for an iPad ,i was told it would cost £480, the next time i was in Southampton i took the iPad in for repair ,the tech guy confirmed the cost then said he needs to check the unit and i should wait .he returned a few minutes later for me to sign for the repair ,oh and also we have made a mistake with the price its now £950 . Hang on you checked the model number not once but twice and both times told me the price was £480 ,how has it more than doubled in five minutes, the only answer he could give was it just has . I live 35 miles away so thanks for waisting half my day apple . I called apple support and was told someone would come back to me ,but nothing. Apple You get 1 star for service ,1 star for not knowing your own products and 1 star for your staff in Southampton
  • ED
    Evo Drains
    May 9, 2026
    1.0
    Very bad customer service. Wanted to buy Apple Watch, sign in for queue, waited nearly 30min till seen other customers who came after me being served. Going to Currys much better service!!!
  • PC
    Paul Chuter
    May 4, 2026
    2.0
    Poor queuing system. Then booked in. Waited 30 mins to then be told what I was after was out of stock
  • DS
    Denise Saunders
    Apr 21, 2026
    5.0
    I visited the West Quay Apple Store, with my nephew, on 20 April to purchase a replacement ipad. I would like to thank Dan who was extremely knowledgeable and informative, explained in a language I could understand and pointed out the difference in available iPads. He explained the process I would need to carry out when I got home, and I was easily able to follow his instructions. We both thought he was definitely Dan the Man!!! Thank you very much.

Frequently Asked Questions About Apple Southampton

What products can I buy at Apple Southampton?

Apple Southampton offers iPhone, Mac, Apple Watch, iPad, and more Apple products.

What kind of support does Apple Southampton provide?

You can get technical support at the Genius Bar and assistance from Specialists to answer your questions and help set up your products.

Brand Certified Facts from Apple Southampton

This information is certified by Apple Southampton and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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