RM
Richard Le Mare
4 days ago
Super helpful and friendly local business
NT
Nigel Tailyour
4 days ago
Great knowledge and skills
I called in enquiring about getting new tyres fitted to my bike (already have the tyres), Got a very dull response from the person who picked up who quickly became quite condescending when I said I was just asking around to see who could get the work done quickest.
Not a great attitude to customer service at all. I understand if people are not having a great day, but if you’re not very nice to your customers, they won’t be your customers.
AW
Andrew Williams
Aug 25, 2026
Very poor customer service
I called Bike Shed Waterlooville to ask about a motorcycle tyre and gave the lady the size I needed. She asked what brand I wanted, and I said I was simply looking for the cheapest suitable tyre.
Her response was, “Really? You want the cheapest crap tyre?” I said yes, and before I could say anything else she told me, “You clearly don’t value your life that much then, sweetheart.”
If a tyre is genuinely so poor that fitting it means a customer “doesn’t value their life”, then surely it shouldn’t be a tyre you’re willing to sell in the first place.
I have no problem being advised that a more expensive tyre would be a better choice, but there is a massive difference between giving professional advice and insulting a customer.
I hung up after that comment. Needless to say, I won’t be using Bike Shed Waterlooville in future.
NO
Number33 Honest Opinion
Jul 16, 2026
I would highly recommend The Bike Shed, very friendly family business. I needed a new tyre fitting on a loose wheel ( I had already taken it off). They made space in their schedule and fitted it straight away! Genuinely appreciated! 👍