HMS Property Management Services Ltd

Reviews

• JL

  Joseph Lau

  3 days ago
  5.0
  My tenants had an issue with a bathroom basin draining very slowly and blocked, along with external pipework overflowing whenever it rained. Catlyn from HMS Property Mangement Services Ltd, provided a remarkably fast and proactive response, immediately instructing a contractor to clear the external drains to resolve the issue. Her efficiency and helpfulness made the entire process seamless and hassle-free!
• JS

  Joseph Sturgeon

  Oct 15, 2026
  5.0
  Deanna from HMS has been an absolute standout to work with, speaking as a director of an RTM Company. She is always prompt, incredibly proactive with issues raised by myself and other residents, and isn't afraid to bring the hammer down when required to protect the building. I really appreciate her hard work and invaluable help in getting our recent issues completely sorted.
• JL

  Johnathan Lewis

  Sep 30, 2026
  5.0
  Deanna is excellent and always responds promptly to enquiries/ issues to help resolve.
• GK

  Guy Kilby

  Aug 10, 2026
  4.0
  Well done Deanna. You have in my opinion done your best to manage and assist in all aspects of running of this historic, unusual and challenging listed property which brings problems that are not always straightforward to deal with. I look forward to continuing to developing our relationship for all at Hamble Cliff house. Guy
• GH

  Gordon Hungerford

  Aug 9, 2026
  1.0
  Avoid for all of the similar reasons as already given in their low star ratings. I have previously served on the Block of Flat's Board for 18 consecutive years with various directors,some from professional backgrounds. MAs are for me of a limited but necessary & essential use. However this firm is like nothing I have experienced. They asked a lessee at an AGM in January 2026 to post a good review for them. One of the 5 star reviews is posted from an HMS male colleague whose name I have omitted.They ignored the Judge's firm advice to desist at FTTribunal Hearing in April 2025,and then 3 months later Lost as advised they would do by the first Judge, and then charged our company for the privilege.( Over £1000.) We have relatively new directors that are by and large inexperienced & unfamiliar with The Lease.HMS's constant policy has proven to be mainly to extract as much money as they can, confusing lessees and shareholders. Look at their own Charges sheet which omits much of their hidden hefty extra charges. We are our own Freeholder and a Leasehold property. An announcement by them at January 2026 AGM stating that If any of the shareholders/lessees decides to apply to the first tier tribunal with regard to HMS's own interpretation of The Judge's previous decision, then We will need to "find ourselves a new managing agent." ( Quote) Accordingly,HMS have just resigned as of June 8th.June 2026. My intention is only to advise any Block of Leasehold Flats who are looking for a managing agent to be extremely careful with your selection & look elsewhere. The Judge's Decision is a matter of public record from Havant FTTribunal Court,published on 12th September 2025.