Three

Reviews

• KK

  Kygir

  Jun 24, 2026
  5.0
  Great stuff in the store had an issue the online team are a waste of space but the guys up=in store are amazing the tried to help resolve the issue but in the end had to go bac to the complaints team who got the matter sorted and the device back up and running
• AG

  Andrew Grey

  Aug 3, 2023
  5.0
  The three store workers in Eastleigh were very helpful. I went in the afternoon on Tuesday 01/08/23. The assistant manager and his colleague (can't remember his name) both talked us through a number of options for our upgrade. When the total monthly cost was a bit higher than I wished to pay. They then directed us toward trade in our old handsets. This allowed us to reduce our monthly cost by putting some of the value of the phone to the new phone, with the remainder being returned as either store credit or back into my bank. We wouldn't have considered this if we upgraded on the app. They were both proactive, very patient (took an hour and a half including data transfer to new device), charming and overall made the experience easy and seem to go faster. The smaller gentleman was able to keep us engaged in conversation over this entire time. They even offered to stay after closing hours as the data transfer was taking some time and we were approaching 17.30. I would definitely go back to this store specifically mainly because of these two. Hands down the best customer service I've received. My only annoyance is that I can't remember their two names to specifically name drop them for this review. If the store read this review feel free to respond with their names so I know who personally Im thanking.

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