Brand Certified
Apple Festival Place
3.9(728 reviews)
Certified by Apple Festival Place • Oct 11, 2026
Business Details
Upper Level, Basingstoke, HAM
RG21 7BE, United Kingdom
Certified by Apple Festival Place • Oct 11, 2026
+44 1256 696000
Certified by Apple Festival Place • Oct 11, 2026
https://www.apple.com/uk/retail/festivalplace
Certified by Apple Festival Place • Oct 11, 2026
About
Certified by Apple Festival Place • Oct 11, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
Location
Certified by Apple Festival Place • Oct 11, 2026
Hours
Certified by Apple Festival Place • Oct 11, 2026
Monday9:30 AM - 7:00 PM
Tuesday9:30 AM - 7:00 PM
Wednesday9:30 AM - 7:00 PM
Thursday9:30 AM - 7:00 PM
Friday9:30 AM - 7:00 PM
Saturday9:30 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
10/23/20269:30 AM - 7:00 PM
11/22/202611:00 AM - 5:00 PM
11/23/20269:30 AM - 7:00 PM
11/24/20269:30 AM - 7:00 PM
11/25/20269:30 AM - 7:00 PM
11/26/20269:30 AM - 7:00 PM
11/27/20269:30 AM - 7:00 PM
11/28/20269:30 AM - 7:00 PM
11/29/202611:00 AM - 5:00 PM
11/30/20269:30 AM - 7:00 PM
12/1/20269:30 AM - 7:00 PM
12/2/20269:30 AM - 7:00 PM
12/3/20269:30 AM - 7:00 PM
12/4/20269:30 AM - 7:00 PM
12/5/20269:30 AM - 7:00 PM
12/6/202611:00 AM - 5:00 PM
12/7/20269:30 AM - 7:00 PM
12/8/20269:30 AM - 7:00 PM
12/9/20269:30 AM - 7:00 PM
12/10/20269:30 AM - 7:00 PM
12/11/20269:30 AM - 7:00 PM
12/12/20269:30 AM - 7:00 PM
12/13/202611:00 AM - 5:00 PM
12/14/20269:30 AM - 7:00 PM
12/15/20269:30 AM - 7:00 PM
12/16/20269:30 AM - 7:00 PM
12/17/20269:30 AM - 7:00 PM
12/18/20269:30 AM - 7:00 PM
12/19/20269:30 AM - 7:00 PM
12/20/202611:00 AM - 5:00 PM
12/21/20269:30 AM - 7:00 PM
12/22/20269:30 AM - 7:00 PM
12/23/20269:30 AM - 7:00 PM
12/24/20269:30 AM - 7:00 PM
12/25/20269:30 AM - 7:00 PM
12/26/20269:30 AM - 7:00 PM
12/27/202611:00 AM - 5:00 PM
12/28/20269:30 AM - 7:00 PM
12/29/20269:30 AM - 7:00 PM
12/30/20269:30 AM - 7:00 PM
12/31/20269:30 AM - 7:00 PM
Reviews
3.9
728 reviews
5 stars
384
4 stars
121
3 stars
81
2 stars
27
1 star
115
- OOOllie6 days ago5.0I came in the other day needing advice on which MacBook to buy and I received excellent advice and care from Ganesh. He listened to all my requirements and gave me some great tips on how to make the best decision!
- CMConnor MckenzieOct 2, 20265.0Had a screen replacement - lassie from New Zealand was incredible to make ends meet. And José is the man, unreal service and repair, what a guy.
- LKLD Travels kieronSep 22, 20265.0amazing apple store staff are helpful
- PGPeter GreenwoodAug 23, 20261.0Had a Genius Bar appointment at Apple Festival Place in Basingstoke today to have my iPhone checked so I could add AppleCare+ more than two months after purchase. I checked in using the QR code and a friendly member of staff confirmed my appointment and asked me to take a seat. 25 minutes later, nobody had come over or given me any update. Meanwhile, several employees appeared generally unoccupied, talking amongst themselves and moving chairs around. Eventually, I stopped a member of staff who was walking past and explained that I had been waiting more than 25 minutes for my appointment and asked whether there was a problem. He looked at me, walked away, spoke to someone and showed them something on his iPad. He then returned and simply said someone would be with me soon. About five minutes later, another member of staff finally came over. No apology or acknowledgement of the 30-minute wait. This is the second time I've had this kind of experience at this store. I understand Apple Festival Place is due to close permanently in November, but the level of service was still far below what I would expect from Apple. 1 star because I did eventually get what I came for.
- TSTamás SzabóAug 22, 20261.0Absolute disgrace of service. Appointment rescheduled for later and they added extra 20 minutes waiting time. Then they say nobody available when 4 of them chatting with each other. It’s not my fault that the most expensive iPhone is rubbish and has no signal. No wonder they have to close down. Not to mention the guy creepy smile when he couldn’t help
Frequently Asked Questions About Apple Festival Place
What products can I find at Apple Festival Place?
You can shop for iPhone, Mac, Apple Watch, iPad and more at Apple Festival Place.
Where is Apple Festival Place located?
Apple Festival Place is located at Upper Level, Queen Anne’s Walk, Basingstoke, Hampshire, RG21 7BE, United Kingdom.
What are the opening hours of Apple Festival Place?
The store is open Monday to Friday from 09:30 to 18:00, Saturdays from 09:30 to 19:00, and Sundays from 11:00 to 17:00. Special holiday hours vary, so check for specific dates.
Does Apple Festival Place offer technical support?
Yes, you can get technical support at the Genius Bar inside Apple Festival Place.
Can I order products online through Apple Festival Place?
Yes, you can order products online using the Apple Store app or via their website for delivery or in-store pickup.
How can I contact Apple Festival Place for inquiries?
You can contact Apple Festival Place by phone at +441256696000 or via email at festivalplace@apple.com.
Is there in-store shopping available at Apple Festival Place?
Yes, Apple Festival Place offers in-store shopping along with delivery and in-store pickup options.
Which nearby stores can I visit along with Apple Festival Place at Festival Place?
Nearby stores include Ernest Jones (jewelry store), Barratts Shoes, In-Time Watch & Jewellery Repairs, and Moss BROS. clothing store.
Are there dining options near Apple Festival Place?
Yes, you can visit nearby dining options such as Glo Rice & Noodle Cafe, Sushimaki Japanese Restaurant, and Yogoo Natural Frozen Yogurt cafe.
Where can I buy tickets for local transportation near Apple Festival Place?
The Stagecoach Ticket Office is nearby, offering ticket sales to help you with local transit needs around Basingstoke.
Brand Certified Facts from Apple Festival Place
This information is certified by Apple Festival Place and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website