Tenement Steps Ltd

Reviews

• NC

  Nancy Casey

  Nov 25, 2024
  5.0
  We used Tenement Steps as a one off service as my son was selling his tenement flat, and the close and stairs were in a bit of a filthy state as the majority of tenants don't tend to have cleaning the stairs at the top of the list. TS were excellent; they turned up when they said they would, cleaned the close, two flights of stairs and two windows! Great service and very competitively priced. My son is moving out but would certainly recommend booking them as an ongoing service for your maintenance in your communal areas. Life's too short to be cleaning stairs when you can book Tenement Steps! *****
• PL

  Pauline Lewis

  Aug 8, 2024
  5.0
  Winter provides a fantastic service regarding close cleaning.He is always cheerful, polite and professional and the stairwell always smells amazing when he has finished his work. Winter is a great asset to his employer. Keep up the great work Winter, you are a star!
• CS

  Colin Smith

  Nov 21, 2019
  5.0
  The team did an excellent job in cleaning a flight of linotol-covered steps in my house. The steps were filthy with in-grained dirt from years of use & abuse. After the job they look brand new - an astounding transformation! All carried out with no fuss and mess, they left everything spotless. Recommended!
• JD

  James Diver

  Sep 12, 2019
  1.0
  I would just like to say to anyone thinking of employing this company not to bother. the quality of the service has declined over the last few years to a very poor standard. After a change of factors tenement steps had to renew their contract with us. we got a letter stating thate the glass on the door would be polished hand rails and spindles cleaned, cobwebs removed, what a load of tosh, its been done once in 3 years and only after I complained. They dont even mop the stairs, they sweep them carelessly then spray a water and detergent mix, they only mop the landings which are tiled and the lazy sods wont put the mop into the corners, infact if you look at the landing in a certain light you can see the patern in the streaks that the mop has left. My wife timed them one time and the 2 guys were in and out of a two story tennement in 6 minutes.They also dont brush or mop in the corners all along the walls so there is permanently a two inch track of dirt and dust all the way around the close. I have complained to them and they did give the close a full clean, but they still missed bits and it was very half hearted. AVOID
• ST

  Scott Tait

  Jul 13, 2016
  1.0
  Theives. I had paid for initial clean, afterwards the close was dirtier than before. Dust and dirty water marks everywhere, loads of cobwebs that should have been removed still there. I complained and they said they would arrange another initial clean for me. Yet again still not clean. So in my naive mind I thought I would start a regular cleaning service with them thinking maybe it would get better over a couple of cleans. NOPE. Me and my neighbours had only seen the gentleman who carries out the cleans once or twice over a period of months. Each time we did see him the steps would be the only part cleaned. Not the bannisters, windowsills, cobwebs etc. like they state is in the service that I was paying for. I complained again and said we(me first as self factored) were not paying for the non-existent cleans every fortnight over several months. I said we would only pay for the days that we know it had been done(even to a shabby standard). Martins communication was poor, unless sending you an invoice full of bills that don't match the service given. Anyway, after a long back and forth with him to get the invoice down to the right amount I had moved address. I had not been receiving mail for that address anymore so they set their 3rd party debt collection dogs on me(who I had not made any agreement with). I self factored the close by myself so now that I have moved I had to pay all 6/6 (my neighbours share) of the bill. I CAN ONLY URGE YOU TO AVOID THESE CON ARTISTS AT ALL COSTS. The service is terrible and the management seconds that.