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Paul R Brooks - Gmail
Feb 25, 2025
We can't thank Peter, Irene & the T McGowan team enough for the support when our Mum passed away, from our initial meeting looking for our memorial and advising everything required made a difficult job very easy. Today they erected the most beautiful headstone and we are so pleased. We would have no hesitation in recommending them in your time of loss. Thank You.
AB
Ann Bradbury
Aug 23, 2024
I live 240 miles away from Glasgow so all contact was made by phone and email. I was kept fully informed of what was happening throughout. I couldn't be happier with the headstone for my late Aunt and also the clean and re-erection of my grandparents headstone. Professional, friendly, lovely people who go the extra mile. would highly recommend.
I have considered whether to write a review very carefully and I do not leave negative reviews lightly.
He has no stone. Literally nothing to sell us other than an item rejected by another family.
However , it was the way that it wa dealt with that I objected to and I found upsetting at what is already an emotive time.
Stone generally comes from abroad by boat with long lead times. One must order the stone many months before the stonesetting , ideally after the death and we did not do that.
However, he has no stone on hand. Nothing. Nor was he prepared to commit to any future date or be straightforward. It was a most unpleasant encounter, lasting well over 20 mins.
What really annoyed me is that he cast aspertions towards his competitor, alleging that his stone was Chinese, of poor quality and 'likely to crack'.
That was a low blow.
Foul man.
VL
vincent lochrie
May 13, 2021
I had an urgent personal need to replace an original family headstone so that my wife could be properly included. My first interface with this company involved their staff at Dalbeth Cemetery.. I was immediately comfortable with the duty staff in the manner in which they listened to me and understood my anxiety and what my specific requirements were, all very professional, no hard sales talk. I was issued with a detailed brochure which the staff member discussed with me at length and offered a number of recommendations based on my initial requirement comments.
I placed the order and was given clear timelines for supply to installation all of which they delivered. I also had regular contact by the company owners to keep me advised of progress, they even accommodated a late additional requirement with specific advice on how best to achieve this cost effectively. Without doubt I would thoroughly recommend this company to any party requiring such a personal service
PM
Peter McCann
Sep 9, 2020
First Class Service during very difficult times. The bereavement of our Mother in the middle of Covid 19 and the services and qulaity provided by Michael and his team was excellent. From taking our wishes, turning them into a beautiful and permanent reminder of our love was just perfect. All communications where kind and understanding. Everything that was promised was delivered. Cannot recommend highly enough. Thanks from a very appreciative family.