Caremore Laundry Services Ltd

Reviews

• EP

  Evan Patel

  Apr 14, 2026
  2.0
  It was fantastic in first semester, but something changed in second semester. On two occasions I didn’t receive my laundry back the same day and had to call multiple times to get it back. Today I was also charged £32 for 11kg, when the advertised price should be £21 (£10 per 7kg for first load then £11 per 7 kg). The customer service has also been poor and unnecessarily difficult.
• LM

  Lizzy McLaughlin

  Apr 4, 2026
  1.0
  I have been a loyal customer of caremore laundry throughout my final year at uni, and have spent hundreds of pounds on their services each month. They tend to be a bit inconsistent at times, but it is just something I have learned to look past. I scheduled a laundry pick up this morning (two days in advance) and set out my laundry around 9 am, like I always do. Around noon I realized that it hadn’t been picked up yet, so I called to make sure they were still coming. The woman on the phone was extremely rude, and told me that the driver had been by multiple times to get my laundry (which was not true because it was obvious that they forgot to write me in the books). Instead of apologizing she called me a liar and hung up on me. I tried to call back and explain how I was going out of town tomorrow and had no way to get my laundry done, and she proceeded to hang up on me a 2nd time. I asked to speak with a manager and she said they don’t have one and that it’s not her problem. I have recommended caremore to many of my friends and have never complained about their services before, but considering that this is the way they speak to their customers, I will never be using them again. The woman on the phone could use a course of customer service.
• PP

  Phoebe Panganiban

  Jul 29, 2022
  5.0
  caremore laundry was a very pleasant experience. the two ladies there took care of our clothes and we got it on time like what they promised :) would definitely recommend :)