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CeX

3.8
(571 reviews)

Business Details

+44 3301 235986
https://uk.webuy.com/

About

Electronics StoreCell Phone StoreComputer StoreVideo Game ShopCeX
CeX buy, sell and exchange technology and entertainment. Our range includes mobile phones, video games, films, tablets, computers, cameras, iPods and digital electronics. Best cash prices paid instantly for sellers or exchange your old stuff for something new.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

CeX
Unit 14, The Mall, Romford, ESS
RM1 3EE, United Kingdom

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

3.8
571 reviews
5 stars
261
4 stars
129
3 stars
80
2 stars
23
1 star
78
  • RL
    rando lando
    May 29, 2026
    5.0
    pls RAM im kinda broke ur a good store and ram prices crazy rn
  • SH
    Shadow The Hedgehog
    Apr 9, 2026
    5.0
    They sell good skylanders here. Nice staff, and good amount of skylanders. Helps me with my collection of 360 ish skylanders. Also good selection of dvds blu rays, games, etc.
  • PT
    Patryk Tokarski
    Mar 19, 2026
    1.0
    Very disappointing experience at the Romford CEX store. I received the wrong item from an online order (8GB RAM instead of 16GB) and visited the store to resolve it quickly. Instead of offering a solution, I was only told I could get a refund. No one initially offered a replacement. Only after I showed an email from customer service, staff mentioned it was possible – but would take longer than ordering again myself. Completely pointless. There were multiple staff members in the store, including managers, but none showed any real interest in helping. They seemed more focused on chatting and eating chocolate biscuts than dealing with customers. As a result, I lost time, missed my planned use of the item, and ended up back at square one. Very poor customer service and lack of accountability.
  • SH
    Samantha Hartley
    Feb 27, 2026
    1.0
    Visited Romford yesterday for a faulty product and whilst the service was perfect and the quickest ive ever received for a refund. The disappointment came later when I was on the website and I notice the faulty item was pust straight back on sale (there is only one available in whole company and its available for click and collect at Romford). Is this something CEX endorse, knowingly selling faulty products???
  • HA
    Haseeb Anwar
    Jan 20, 2026
    1.0
    Horrible place to shop. They sold me a faulty product and then made me wait for over an hour to return it and get a refund on the same day. I took the product back to the store, where they said they had to test it and told me to come back after an hour. I queued three separate times, and they never even tested the product. After two hours, they finally issued a refund voucher instead of a proper refund. Ridiculous customer service and not a single apology. Make sure you test anything you buy on the spot.

Frequently Asked Questions About CeX

What types of products can I buy, sell, or exchange at CeX in Romford?

CeX in Romford offers buying, selling, and exchanging of technology and entertainment products including mobile phones, video games, films, tablets, computers, cameras, iPods, and digital electronics.

Where is CeX located in Romford?

CeX is located at Unit 14, The Mall, Romford, Essex, RM1 3EE, United Kingdom.

Brand Certified Facts from CeX

This information is certified by CeX and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 07, 2026Yext Knowledge Graph
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