Three River Kitchens & Interiors Ltd

Reviews

• KK

  Ken

  3 days ago
  1.0
  Finally, someone else who has spoken out about this shocking company Placed an order that never came despite repeated promises and we had to resort to calling their end supplier in Germany, Pronorm. They were ever so helpful and confirmed my bloody order wasn't even being made!! Apparently other customers also have rung in too and have had the same issues. It's surprising as the director is a local man who kept emphasising that he prides himself on honesty - nothing could be further from the truth!
• PP

  P

  4 days ago
  1.0
  This is a disgusting company by run Andy Poole who has taken customer money and not delivered kitchens. They have swallowed at a minimum of over £40,000. The KBSA and trading standards have been in touch with them numerous times over gross misconduct. As a matter of legal fact, the company is subject to a CCJ and continues to evade it's obligations.
• SW

  Steve Warner

  Nov 4, 2023
  5.0
  I contacted them to try to get some spare parts for my kitchen (not supplied by them). They were super-helpful and put the manufacturer in touch with me the very same day, and my issue is being resolved. To take that trouble to help someone who wasn’t even their customer shows how helpful they would be to their actual customers. Thank you, Three River Kitchens!
• SP

  Shawn Pullman

  Oct 17, 2023
  5.0
  We needed a new kitchen for our second floor apartment and looked at several local suppliers before selecting Three River Kitchens. When discussing the outline requirement we were impressed by Andy's understanding of our needs and impressed with many of his design points, such as inclusion of boiling water tap to avoid clutter with a kettle, and the cabinet layout to get most from limited space available. Of course, there were a few revisions along the way, each one refining the design, but all handled with understanding. Iain handled the ordering of many individual parts without a hitch. Come the big day, Bob led stripping out of the old with many trips to the skip. New parts were marshalled and construction underway.  A project like this, in limited space, was sure to cause disruption but Bob always made sure to keep us informed of progress and with access to all services.  Electrics, plumbing, plastering, tiling and fitting were all handled by excellent guys. Were there any problems? Yes, we had a couple, such as damaged doors in the shipping process. On a job like this, one or two issues might be expected along the way and the question is how they are resolved; in all cases to our full satisfaction and without quibble. Three River Kitchens were not the cheapest of our survey (or dearest!) but I have no quibble with  the price for the quality of components, fit and customer service. I rarely work with "star" ratings on reviews as its a highly abused process, but would certainly have no issue in recommending Three River Kitchens.
• AW

  Aqua Warehouse

  Nov 5, 2022
  5.0
  I'm really excited to attend their opening ceremony. From previous experience I know their creative director has a wealth of knowledge so am keen to see the showroom in all it's glory!