CeX

Reviews

• KR

  Kai Richardson

  Aug 27, 2026
  1.0
  Witness staff being rude to customers and I walked out
• J9

  Jay 97

  Aug 27, 2026
  1.0
  Came in yesterday to sell a PS5 around 4pm was told it would be done by 11am the next day.. even though this male staff member was very passive aggressive and overly talked over me multiple times as I stood gritting my teeth! 11am came the next day and heard nothing even though I was told I would receive the payment via bank transfer by 11am I had to make my way to the shop and I got there at 11:50am then was told to wait 45 minutes till they checked it.. it’s such a inconvenient situation. Would have been nice if they sent a simple text to update me instead of having to come to the shop and see their worried faces! I wouldn’t of minded if you gave yourself more time and told me 1pm it’s just not fair when your at work and they don’t care about their customers
• KK

  Kelsey

  Aug 27, 2026
  1.0
  Disappointing
• MB

  Mrs Bee (Mrs B)

  Jul 12, 2026
  5.0
  I visited the store yesterday with my son, who was looking for a medieval-themed game for his console. We were helped by Jack, who provided outstanding customer service from start to finish. Rather than simply pointing us towards a shelf, Jack took the time to talk with my son about the types of games he enjoys. He listened carefully to his likes and dislikes, even asking about his hobbies outside of gaming, and then suggested several games that he thought would be a good fit. What impressed me most was the depth of knowledge Jack had about the games. He explained each recommendation in detail, helping my son understand what to expect from the gameplay and storyline. Thanks to his advice, we purchased two games and came away with a list of others to look out for in the future. My son was absolutely delighted with the experience and commented on Jack's kindness as we left the store. We both agreed that someone who goes above and beyond to help customers deserves recognition. Thank you, Jack, for taking the time to make what could have been a quick shopping trip such a positive experience.
• JJ

  Jessi

  Jul 2, 2026
  4.0
  Friendly knowledgeable staff and this store sometimes gets some absolutely gems of items in stock if you are willing to have a good look through their stock. I picked up a copy of final fantasy 7 on ps1 complete with manual for an insanely good price! The guy that served me was very helpful also, wonderful customer experience!