Cleaver Thompson Solicitors

Reviews

• BH

  Bethany Hatfield

  Apr 8, 2026
  1.0
  We would strongly advise others to think twice before using this solicitor. What should have been a straightforward estate matter following a bereavement ended up dragging on for nearly two years. Communication was consistently poor—we were often left chasing for updates, with long periods of silence and little transparency about progress. Deadlines were missed, and explanations, when given, were vague and unhelpful. The only time they did email was to send an invoice for payment. To make matters worse, our interactions with the receptionist, Louise, were extremely unpleasant. We found her manner to be consistently rude, dismissive, and unhelpful. However, the lady on the reception desk was very pleasant and helpful, massive thank you to her. We expected a far more professional, compassionate, and efficient service.
• MW

  Matthew Wells

  Feb 9, 2026
  5.0
  I instructed Andrew Botham in the middle of 2025 and, while my case is still ongoing, I am very happy with the service he has provided so far. Andrew has been professional, responsive, and clear in his advice, which has given me confidence throughout the process. I would also like to acknowledge his secretaries, Louise and Charlotte, who have been consistently professional, supportive, and helpful. Communication has been prompt and courteous, and I’ve felt well supported by the whole team. Based on my experience to date, I would not hesitate to recommend Andrew and his team.
• HE

  H Elizabeth

  Feb 4, 2026
  1.0
  I was supposed to have a call from Andrew today at 4pm. It's been booked in for over a week and he never called. I took an hour off work today to have the appointment and I just think it's really poor. If that's how he manages his time and devalues mine, I'm not interested in pursuing his services.
• JM

  Jordan Marsh

  Jan 20, 2026
  1.0
  Avoid this company at all cost
• BB

  Brad B

  Dec 3, 2025
  5.0
  Stuart Shaw offered me some excellent advice, and I'm very grateful. Fantastic service and very prompt.