Three - Closed

Reviews

• DS

  Djane Stella

  Sep 24, 2026
  1.0
  Honestly if I could leave minus stars I would! I went into the store this morning after speaking with customer service over the phone. I was refused to speak with a manager despite being in the store for around 30 minutes and I saw the manager who was not on the phone. I was lied to twice by a male staff member, he kept making excuses and at no point did he offer any resolution to a problem they caused. I then left the store and was told to call back later on, I call back 4 hours later and nobody answers the phone despite me trying 8 different times. Honestly cannot believe how bad I was treated.
• SR

  Saima Raj

  Sep 1, 2026
  1.0
  Very disappointed with the customer service. I was charged for not returning a device, even though I had already sent the device back. After contacting the company, my account was put into credit, so the money was clearly showing on my account. However, I was then told that they could not refund the credit to me. I find this extremely frustrating and unfair. I returned the device, was wrongly charged, and then, even after the amount was credited to my account, I was unable to get my money back. The way this situation was handled has been very disappointing. I expected better customer service and a straightforward resolution. Unfortunately, I would not recommend this company based on my experience.
• NB

  Nigel Buck

  May 10, 2026
  4.0
  Helpful staff who managed to get my issue sorted quickly
• PM

  Peter Mazek

  Jun 12, 2023
  5.0
  Excellent service
• DJ

  Darren Jones

  Dec 31, 2019
  2.0
  Average phone shop

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