Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
The staff in the store are all exceptionally helpful.
I used the genius bar as my phone was still under warranty. It was easy to pre-book an appointment. So handy for anyone living or working in Cambridge.
HS
Helen S
2 days ago
5.0
Ties 6th Oct 20306 Apple Store
Problem with laptop transferred with my data. Absolutely amazing staff shout out for Josh! Employee of the day. Thanks to Daisy and all who helped. Helen
MM
Marie M
Sep 27, 2026
5.0
I bought a new phone recently and it had an unusual watermark on the screen. Took it into and they were able to replace the screen for me within 90 mins. Such good, friendly service. I know I can buy Apple products with confidence!
TK
Tessa Koolmees
Sep 21, 2026
5.0
Such a good experience! I want to thank Paul so much for solving an issue with my computer for me! He was very kind and did it very efficiently! Was very stressed about my computer not working as I needed it soon for uni and am very relieved and glad he could solve the issue quickly for me!
DL
Diana Lee
Sep 19, 2026
1.0
Poor customer service. Staff has zero patience and laughs at you for trying to use student discount.
Frequently Asked Questions About Apple Grand Arcade
What products can I find at Apple Grand Arcade in Cambridge?
You can shop for iPhone, Mac, Apple Watch, iPad and more, with assistance from Specialists and technical support at the Genius Bar.
What are the opening hours of Apple Grand Arcade?
Apple Grand Arcade is open Monday to Saturday from 9:00 to 18:00 and on Sunday from 11:00 to 17:00. There are extended hours and closures on some holiday dates.
Does Apple Grand Arcade offer technical support for Apple products?
Yes, technical support is available at the Genius Bar inside Apple Grand Arcade.
Can I order Apple products online for pickup at Apple Grand Arcade?
Yes, Apple Grand Arcade offers in-store shopping, in-store pickup, and delivery options.
How can I contact Apple Grand Arcade?
You can contact Apple Grand Arcade by phone at +44 1223 253600 or by email at grandarcade@apple.com.
Where is Apple Grand Arcade located?
Apple Grand Arcade is located inside the Grand Arcade Shopping Centre, Cambridge, Cambridgeshire, CB2 3AX, United Kingdom.
Are there any nearby places to visit when shopping at Apple Grand Arcade?
Yes, nearby shops include Victoria's Secret for lingerie, Rutland Cycling Grand Arcade for cycling gear, and Oliver Bonas for clothing and jewelry. These stores offer a variety of shopping options within the same area.
Can I get a coffee nearby when visiting Apple Grand Arcade?
Yes, Starbucks UK is nearby offering coffee and refreshments, making it convenient to relax before or after your visit to Apple Grand Arcade.
Are there clothing stores close to Apple Grand Arcade?
Yes, there are several clothing stores close by, including Hobbs, Topman, and Charles Tyrwhitt, providing a variety of fashion options in the vicinity.
Does Apple Grand Arcade have a presence on social media?
Yes, Apple Grand Arcade has a Facebook page accessible at https://www.facebook.com/254570681652047 with the vanity URL AppleGrandArcade.
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