The customer service was satisfactory, although there was a slight delay. It would be highly beneficial if, upon ordering tyres, they could be reserved to prevent them from being sold to other customers. I had ordered four identical tires, but upon my arrival, only three were available, and the fourth could not be located, necessitating the installation of two different tyre types on the vehicle.
OM
Oracle Mystic
Jun 12, 2026
Fantastic service as always the best Go To tyre company best in Birmingham honest fair professional and the best prices in Town. 5* recommended.
PP
Pietruszka Pietruszka
May 31, 2026
All good. Quality service all
It takes more than an hour to have the tires done, always busy, big ques
As others have mentioned, the staff are really friendly. But be aware, wait times can be long as they operate on a first-come basis and there's always a queue of people waiting.
Price wise, they're pretty hard to beat, even compared to online retailers.
My only slight negatives was that when my tyres were changed, when they were put back on, they didn't use a torque wrench to tighten to the correct torque and didn't put my valve caps back on, which are silver, so having to source a replacement set now.
Despite the minor niggles, I will more than likely use them again in the future.