Duplikey

Reviews

• RM

  Ram Mittu

  6 days ago
  5.0
  I can't tell you how glad I am finding this company. I had damaged both of my car keys amd managed to find this company on Google. They made me 2 keys programmed and ready within 20 minutes!! Absolutely blown away by their professionalism and commitment to their customers. They even noticed a problem in my door lock and fixed that for nothing!! Highly recomend them. Great work lads and see u soon!!!
• NW

  Nigel Wiley

  Jul 29, 2026
  5.0
  I used Duplikey when my existing keycard refused to start my car. Fantastic service very friendly and professional. Can’t thank you enough
• DW

  D W

  Jul 29, 2026
  5.0
  Had an issue with the ignition on my car. Called up Duplikey, they were out within the hour and were able to resolve the issue there and then. Cheers lads
• SG

  Sean Gahan

  Jul 29, 2026
  5.0
  Amazing service fast friendly and very reliable
• RJ

  R J

  Jul 27, 2026
  1.0
  Review edit : the comment I received on this review was not the response from the man on the phone. His exact response was “Well you can get your fella to bring it down for us to plug in but it was nothing to do with the work that we did” I stand by my review and this comment is a lie. He didn’t offer anything for free and didn’t offer to fix it if it was their fault. He even went as far as to deny work has been done so this comment it rubbish. I am extremely disappointed with both the workmanship and, more importantly, the customer service I received from this company. Around a month ago, they replaced my ignition barrel and also fitted a clock spring in my steering wheel. Since then, I have experienced issues in that area, including my horn no longer working and my airbag warning light coming on. As these problems appeared after the repair, I contacted the company simply to ask if they would be willing to inspect the work and check whether there could be any connection. The response I received was completely unacceptable. The person I spoke to, who I believe is the owner (John), was dismissive, defensive, and aggressive throughout the conversation. Rather than listening to my concerns, he repeatedly insisted the issues had nothing to do with their work. He even denied that they would fit a clock spring and claimed he didn't know what one was, despite one definitely having been fitted during the repair. I wasn't accusing anyone or demanding anything unreasonable, I was only asking if they could take a look and rule out any issue with the work that had been carried out. Instead, I was made to feel as though I was being spoken to like I didn't know what I was talking about, and my concerns were completely dismissed. I ended the call because I no longer felt comfortable continuing the conversation. I then contacted the technician who carried out the repair directly. Although he was much more polite, I was still told there was nothing they could do and that the issues could not possibly be related to their work otherwise a warning light would’ve been present at the time they fixed it. I had spoken to multiple people with solid knowledge of cars to know that these issues could have been potentially caused by the work carried out. I understand that faults can happen and that not every issue will necessarily be caused by a previous repair. However, what I do expect is professional, respectful customer service when raising a genuine concern. Unfortunately, that was completely lacking here. Based on my experience, I would not recommend this company at all. If anything goes wrong after your repair or you need any form of aftercare or support, don't expect your concerns to be taken seriously. No one deserves to be spoken to the way I was today.