City Air Express

Reviews

• SM

  Susan McDonagh

  5 days ago
  5.0
  Absolutely amazing service! Contacted and within 1 hour my passport was collected and started the transit to me! Will recommend to EVERYONE. Huge thanks to Curtis Mearns
• DF

  deirdre fletcher

  Aug 7, 2026
  1.0
  Nightmare dishonest company, save yourself alot of stress and go elsewhere. I booked through NIParcels and City Air were the courier. I got this message from Simon in NIParcels telling me they have broken my package "Thank you for chosing NI Parcels for your recent order. Unfortunately, we have received some bad news from our courier partner, City Air Express, regarding your shipment. The team have advised us that due to a road traffic collision involving the delivery van, your shipment has been damaged and will be returned to the collection address. We are sincerely sorry for the inconvenience caused, as this is not something we want our customers to experience." They followed up by refusing to compensate me for the good they broken (value £149.99) and refused to refund the courier charge of £14.95. Wont give a photo of the broken item either. Threatened to block me account if i did a credit card chargeback.. disgusting behavior
• DM

  Diarmuid McKeown

  May 6, 2026
  5.0
  Claire & Caitlin went above and beyond to ensure that a very important bundle of documents were delivered for me. The driver also stood out for his dedication having tried to deliver during the day, he completed the delivery out of hours on his way back from Dublin. I will highly recommend City Air Express to my colleagues in the legal profession.
• CS

  Courtney S

  Sep 18, 2024
  5.0
  I needed an affordable solution to get about 100kg of books from Derry to Belfast without a car, probably the best experience with any shipping company I've had here, collection and delivery were on time and made my life so much easier. Thank you!
• GH

  Gemma Harper

  Dec 12, 2022
  5.0
  Great service! Needed some flat pack furniture delivered to NI and city air express had it organised within a day, furniture was picked up and arrived at my house in less than 3 days! Couldn't fault them! Every person I dealt with was so helpful on phone and email.