Geek Squad

2.8
29 reviews
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Business Details

3040 Watson Blvd, Warner Robins, GA
31093, United States
(478) 971-4445
https://stores.bestbuy.com/ga/warner-robins/3040-watson-blvd-1185/geeksquad.html
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About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
3040 Watson Blvd, Warner Robins, GA
31093, United States

Hours

Reviews

2.8
29 reviews
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14
  • ZW
    Zelma Williams
    May 11, 2024
    1.0
    I am writing to inform you (Geek Squad) that I have not received my IPhone 14 submitted to Geek Squad on 4 April 24. It is now 11 May 24 & I still have no phone. One that I’m paying a monthly service fee to my service provider. It is imperative that this issue be handle expeditiously now! The service dialogue between Apple Services & the Geek Squad of blaming one another for this issue is deplorable & unacceptable! Enough is enough & needs to be addressed higher if the current dialogue can’t solve this issue. All I want is a working product needed ASAP! I’m waiting this review in hopes that I will get some positive action concerning receipt of my phone not malarkey.I’m writing this complaint because 6-trips to the Best Buy Store Geek Squad section (2-managers), 3- phone calls to Apple Services (1-supervisor) has not solved this issue. The best part of this experience has been with a Customer Service personnel (Antonio) who has consistently apologized for the lack of definitive answers or a phone to give me! HELP!!! **Maybe this review will get some action because personal interactions & phone calls certainly has not.
  • AA
    Amelia Akins
    Nov 13, 2023
    1.0
    I wish you could give negative stars. Worst customer service I have ever experienced. Lied to by multiple employees and left with a broken phone after they had it for 8 hours and saying they only needed 3 to fix it.
  • NC
    Nicole Castillo
    Apr 3, 2022
    1.0
    Never once had a geek squad been able to help me. Such a huge disappointment and waste of time.
  • MS
    Matt Scarfo
    Feb 6, 2022
    1.0
    Do not trust this store with your electronics. I took my laptop there because it was getting hotter than usual, and they refused to fix it (still charged me $200 that I had to fight to get back). My laptop is now having more problems than before. They claim they didn’t open my laptop at all, but the warranty sticker that covers the bottom from being opened was broken. Also, my laptop was physically damaged. They are dishonest and not good at their jobs.
  • MH
    Makala Heart
    Feb 13, 2019
    1.0
    There diagnostic is 100$ but office depot does one for free dont even waste your time going to those overpriced rude people
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Frequently Asked Questions About Geek Squad

What services does Geek Squad at 3040 Watson Blvd in Warner Robins offer?

Geek Squad provides tech repair, setup, and support services. You can schedule service in-store or online.

What are the working hours of Geek Squad at Best Buy in Warner Robins?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.