Dismissive customer service and inaccurate information. I went here for an Apple Support appointment and the experience was bad all around. The staff member gave my phone a cursory look and declared it to be physical damage. He did not look up my case or my warranty. He told me it would be $329 to replace the screen, even though the phone is under warranty. This did not sound right to me, so I made another Apple Support appointment, this time at the Apple Store. The service there was excellent, and they replaced the screen for no charge. The takeaway: do not use Best Buy or Geek Squad for any apple support needs (or anything else).
MB
MyKing Marcellus Beathea
Jul 16, 2025
5.0
Amelia was very professional and treated me with the utmost respect and even keep her cool when I was joking about my receipt being put in the bag keep up the great work
AH
Alex H.
Jul 6, 2024
1.0
Called Best buy to ask if they change watch batteries. Yes we do was the response and no further clarification. I drive there and then the clueless reception tells me they don't. They ask geek squad and those clueless guys say they do not.. I leave the store and call them again, and the response is that geek squad does this.. you all need training or you need a brain
AC
Alejandra Cortez
Jun 3, 2023
1.0
Horrible waste of money! I had to pay them 150 dollars just to have my PC cleaned!
SW
Sharese Wilkerson
Oct 13, 2022
5.0
Very patient while checking in my computer. I'm computer illiterate. Picking up wasn't bad either... pretty patient
What services does Geek Squad at Best Buy in Tucker offer?
Geek Squad provides tech repair, setup, and support services, including computer, cell phone, and appliance repairs. You can schedule service in store or online.
Where is Geek Squad located in Tucker, GA?
Geek Squad is located at 4135 Lavista Rd, Ste C100, Tucker, GA 30084.
What are the operating hours of Geek Squad in Tucker?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Tucker by phone?
You can reach Geek Squad at +1 770-939-7660.
Can I schedule a Geek Squad service appointment online for the Tucker location?
Yes, you can schedule your service appointment online through their website.
Does Geek Squad in Tucker offer data recovery services?
Yes, Geek Squad provides data recovery services among other tech repair and support offerings.
What nearby dining options are available near Geek Squad in Tucker?
Nearby dining options include Fuji Ya Japanese Restaurant, Lucky Key and Fuji Ya, Mellow Mushroom pizza restaurant, and Wings101 American fast food restaurant.
Are there shopping centers close to Geek Squad in Tucker?
Yes, Northlake Square shopping center is nearby, offering additional shopping and parking convenience.
Where can customers get educational or tutoring services near Geek Squad?
Kumon Math and Reading Center of Atlanta Northlake and Kumon Math and Reading Center of Atlanta - Northlake provide tutoring and educational services nearby.
What other health and medical services are available near Geek Squad in Tucker?
Nearby health services include Smiles 2 You Dental Center, New Health Dentistry, Georgia Eye Center, and Results Physiotherapy Tucker, Georgia.