Geek Squad

2.6
30 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4135 Lavista Rd, Tucker, GA
30084, United States

Hours

Reviews

2.6
30 reviews
5 stars
11
4 stars
0
3 stars
1
2 stars
1
1 star
17
  • SW
    Stephanie Wood
    2 days ago
    5.0
    The service person was extremely helpful in the removal of my laptop case.
  • SW
    Stacey Wright
    Aug 13, 2025
    1.0
    Dismissive customer service and inaccurate information. I went here for an Apple Support appointment and the experience was bad all around. The staff member gave my phone a cursory look and declared it to be physical damage. He did not look up my case or my warranty. He told me it would be $329 to replace the screen, even though the phone is under warranty. This did not sound right to me, so I made another Apple Support appointment, this time at the Apple Store. The service there was excellent, and they replaced the screen for no charge. The takeaway: do not use Best Buy or Geek Squad for any apple support needs (or anything else).
  • MB
    MyKing Marcellus Beathea
    Jul 16, 2025
    5.0
    Amelia was very professional and treated me with the utmost respect and even keep her cool when I was joking about my receipt being put in the bag keep up the great work
  • SS
    Selenka
    Aug 11, 2024
    1.0
    If I wanted to be talked down to as bad as I was today, I would have just gone to a car dealership ffs.
  • DE
    d'antoinette edwards
    May 17, 2016
    1.0
    I am so over this company!!! I went to a geek squad store and was not helped at all...I was given a phone number and told to call customer service. After paying $215 on 05/15/2016 when I made the claim, I received a defective phone on 05/17/2016 (Today)! I was also told that I should not expect my refurbished phone to arrive until 05/19/2016!!! I'll be out of my phone for 4 to 5 days...when I was expecting to not have a phone for 2 days! For the amount of money I paid...being that I am normally able to obtain a new phone for a deductible of $50....I think my request should not be delayed!!! I'm so over geek squad!!! I can't wait until my contract is up with my phone provider so that I can select to obtain insurance coverage through my current phone service provider again!!!!!!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Tucker offer?

Geek Squad provides tech repair, setup, and support services, including computer, cell phone, and appliance repairs. You can schedule service in store or online.

Where is Geek Squad located in Tucker, GA?

Geek Squad is located at 4135 Lavista Rd, Ste C100, Tucker, GA 30084.