Geek Squad

2.5
29 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4135 Lavista Rd, Tucker, GA
30084, United States

Hours

Reviews

2.5
29 reviews
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1 star
17
  • SW
    Stacey Wright
    Aug 13, 2025
    1.0
    Dismissive customer service and inaccurate information. I went here for an Apple Support appointment and the experience was bad all around. The staff member gave my phone a cursory look and declared it to be physical damage. He did not look up my case or my warranty. He told me it would be $329 to replace the screen, even though the phone is under warranty. This did not sound right to me, so I made another Apple Support appointment, this time at the Apple Store. The service there was excellent, and they replaced the screen for no charge. The takeaway: do not use Best Buy or Geek Squad for any apple support needs (or anything else).
  • MB
    MyKing Marcellus Beathea
    Jul 16, 2025
    5.0
    Amelia was very professional and treated me with the utmost respect and even keep her cool when I was joking about my receipt being put in the bag keep up the great work
  • AH
    Alex H.
    Jul 6, 2024
    1.0
    Called Best buy to ask if they change watch batteries. Yes we do was the response and no further clarification. I drive there and then the clueless reception tells me they don't. They ask geek squad and those clueless guys say they do not.. I leave the store and call them again, and the response is that geek squad does this.. you all need training or you need a brain
  • AC
    Alejandra Cortez
    Jun 3, 2023
    1.0
    Horrible waste of money! I had to pay them 150 dollars just to have my PC cleaned!
  • SW
    Sharese Wilkerson
    Oct 13, 2022
    5.0
    Very patient while checking in my computer. I'm computer illiterate. Picking up wasn't bad either... pretty patient

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Tucker offer?

Geek Squad provides tech repair, setup, and support services, including computer, cell phone, and appliance repairs. You can schedule service in store or online.

Where is Geek Squad located in Tucker, GA?

Geek Squad is located at 4135 Lavista Rd, Ste C100, Tucker, GA 30084.