Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude or unhelpful.
Staff Availability
Many customers reported long wait times and a lack of staff available to assist, leading to frustration during their shopping experience.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping environment.
Product Availability
Customers frequently mentioned issues with product availability, including items being out of stock or online orders not being ready for pickup.
Mixed Experiences
Several reviews highlighted a mix of positive and negative experiences, indicating inconsistency in service quality across different visits.
FW
Fanu W
5 days ago
5.0
I had a wonderful experience at Best Buy and met a guy named Jarren, who helped me out so much by finding great deals and giving me solid tips on gaming PCs, monitors, and bundles. I really appreciate how he always knows exactly what to recommend and makes the whole process easier.
AN
Ashley NM
Nov 15, 2025
5.0
Jarren was awesome he saved the day!! Great attitude, professional, problem solver. Roland was great he was very helpful, kind and knowledgeable.
May was on point too handling multiple things at the same time, helpful, great attitude and professional.
L3
Lu 301
Nov 14, 2025
3.0
Great place and helpful people but it sucks when someone trying to sell you a Best Buy membership or whatever after you repeat over and over your not interested.Like chill, I have never experienced this in another Best Buy.
AB
Albert Brown
Nov 13, 2025
5.0
Had a wonderful experience. The young person helping me was extremely helpful and courteous. The store manager was extremely friendly and polite. I got what I was looking for. Shout out to Best Buy for an outstanding job. Thanks. I'm an older person so I love it when people make me feel like they care.
SD
Sohan Dongol
Oct 25, 2025
5.0
Every time I come into this Best Buy, I’m always treated with genuine kindness and professionalism. I’m greeted at the door right away, and almost every employee I pass checks in to see if I’m doing okay or need help.
The staff is always incredibly helpful—especially when it comes to the items I am looking for. If I had to name one outstanding team member, it would definitely be Caleb. At the register, he is always going above and beyond to make my experience exceptional - but also it’s clear he does the same for every customer who walks through the door.
They go out of their way to make sure I find exactly what I’m looking for, and their attitude and customer service are consistently top-notch. It honestly makes shopping here such a great experience.
What are the operating hours for Best Buy in Tucker, GA?
Best Buy in Tucker, GA is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Tucker offer curbside pickup?
This Best Buy location offers curbside pickup services for customer convenience.
Can I get expert technical support at Best Buy Tucker?
Yes, Best Buy Tucker provides Geek Squad support for technical assistance and repairs.
Is the Best Buy store in Tucker wheelchair accessible?
Yes, the Best Buy store has a wheelchair accessible entrance to accommodate all customers.
What types of products does Best Buy Tucker sell?
Best Buy Tucker offers a variety of electronics including TVs, computers, appliances, cameras, and home electronics.
What payment methods are accepted at Best Buy Tucker?
Best Buy accepts debit cards and checks and does not require cash-only payments.
Are appointments required for services at Best Buy Tucker?
No, Best Buy does not require appointments for shopping or service visits.
What nearby dining options are available around Best Buy in Tucker?
Nearby dining options include Fujiya Japanese Restaurant, Bambinelli’s Italian Restaurant (pizza), and Lucky Key and Fuji Ya serving Japanese and Chinese cuisine.
Which nearby places can customers visit for additional electronic and computer services?
Customers can visit Geek Squad for support and Pro Music Outlet for music and computer repair services, both located near Best Buy Tucker.
What shopping centers or stores are close to Best Buy Tucker that could be convenient for customers?
Northlake Square shopping center and ALDI grocery stores are close to Best Buy, making it convenient for customers to shop for various needs in one trip.