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Brand Certified

Verizon

4.8
(362 reviews)

Business Details

(912) 434-9271
http://wirelesszone.com/

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, St Simons Island, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 248 Retreat Vlg.

Details

  • Curbside pickupNot available

Location

Verizon
248 Retreat Vlg, St Simons Island, GA
31522, United States

Hours

Reviews

4.8
362 reviews
5 stars
339
4 stars
5
3 stars
2
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Payton and Chris, for their helpfulness, knowledge, and friendly demeanor.

Positive Experiences

Many reviews highlighted seamless and enjoyable experiences during phone upgrades and service transitions.

Staff Knowledge

The staff was frequently noted for their technical expertise and ability to explain complex information clearly.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to service quality and product issues.
  • SG
    Seana Gunn
    Feb 19, 2026
    5.0
    Above and beyond! My mother had an insurance replacement and had trouble getting it set up. After trying to handle it with tech support over the phone, she went to the Verizon store, where she met Quincy who went above and beyond to make her phone functional and even stayed beyond closing time to make it happen. Thank you Quincy and Verizon!
  • JD
    Joyce Douglass
    Feb 17, 2026
    5.0
    Chris and Quincy did a great job helping me and fixing my phone!
  • AI
    AARON ACKLEN III
    Sep 26, 2025
    5.0
    Payton is a great tech she deserves a raise!
  • LL
    Laura
    Sep 9, 2025
    1.0
    Came into this store looking to purchase a brand new iPhone 16 pro max as advertised..I approached the red-headed worker named Chris..was a bit rude from the start..then proceeded to make off handed comments and tried to “playfully” say how people who looked like me usually couldn’t afford the nicer phones.!! Sad how being racially profiled is widely accepted now 😡
  • CW
    Christy Lynn Wilson
    Sep 16, 2021
    5.0
    Matt provided exceptional service and was a knowledgeable help in setting up my new phone and pairing it with my Apple Watch. I highly recommend the store for its friendly and competent personnel.

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