Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, St Simons Island, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 248 Retreat Vlg.
Customers consistently praised the staff, particularly Payton and Chris, for their helpfulness, knowledge, and friendly demeanor.
Positive Experiences
Many reviews highlighted seamless and enjoyable experiences during phone upgrades and service transitions.
Staff Knowledge
The staff was frequently noted for their technical expertise and ability to explain complex information clearly.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service quality and product issues.
SG
Seana Gunn
Feb 19, 2026
5.0
Above and beyond! My mother had an insurance replacement and had trouble getting it set up. After trying to handle it with tech support over the phone, she went to the Verizon store, where she met Quincy who went above and beyond to make her phone functional and even stayed beyond closing time to make it happen. Thank you Quincy and Verizon!
JD
Joyce Douglass
Feb 17, 2026
5.0
Chris and Quincy did a great job helping me and fixing my phone!
AI
AARON ACKLEN III
Sep 26, 2025
5.0
Payton is a great tech she deserves a raise!
LL
Laura
Sep 9, 2025
1.0
Came into this store looking to purchase a brand new iPhone 16 pro max as advertised..I approached the red-headed worker named Chris..was a bit rude from the start..then proceeded to make off handed comments and tried to “playfully” say how people who looked like me usually couldn’t afford the nicer phones.!! Sad how being racially profiled is widely accepted now 😡
CW
Christy Lynn Wilson
Sep 16, 2021
5.0
Matt provided exceptional service and was a knowledgeable help in setting up my new phone and pairing it with my Apple Watch. I highly recommend the store for its friendly and competent personnel.