Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.2
33 reviews
5 stars
12
4 stars
6
3 stars
2
2 stars
2
1 star
11
- SKSosena KebedeDec 19, 20251.0I had signed up for My Best Buy Total membership when I purchase a new Apple Lap top and iPhone about a year ago. It was supposed to give me access to the Geek Squad help for technical support among other things. I was told that the Geek Squad desk of Best Buy at the Snellville location in GA was staffed by Apple certified representatives and they can support Apple products fully. Two days ago, I made an appointment as I was having trouble with email transfer between my devices (a new issue). The person who came to help me, looked bored and finally got another person to help who seemed better engaged but who also told me that I would have to come back the next day to speak with someone else who may be able to help as the problem seemed too complex to him. So I made another appointment. When I got there I was told that the person who was initially going to work on my issue was busy and won't be able to help out! I informed them that I had to leave work early two days in a row, to try and get help at this desk and if they were not able to help I will have to discontinued my membership. The same guy I had met the first day who looked disinterested, without missing a beat, wrote down the number to call to discontinue membership and walked away! It was shocking but almost comical. He couldn't care less. Not only do they not seem to know what to do, they clearly don't care. I will not return.
- ASAbbie SatterfieldMay 18, 20195.0Austin in Snellville helped us immediately and was professional with great knowledge of the issues we had. Fantastic service, I would recommend this young man for any reason dealing with customers that may be lacking in technical knowledge. Customer service is by far the very best.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Snellville offer?
Geek Squad at Snellville provides tech repair, setup, and support services including computer, cell phone, appliance, and television repair, as well as data recovery.
Where is Geek Squad located in Snellville, GA?
It is located at 1679 Scenic Hwy N, Ste 100, Snellville, GA 30078, USA.
What are the opening hours for Geek Squad in Snellville?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule service either in store at the Snellville location or online via their website.
What is the contact phone number for Geek Squad in Snellville?
The local phone number for Geek Squad Snellville is (770) 810-2087.
Are there any special deals currently available at Geek Squad in Snellville?
Yes, Geek Squad is featuring Black Friday Deals, details of which are available on their website.
Is Geek Squad in Snellville located near a Best Buy store?
Yes, the Geek Squad at 1679 Scenic Hwy N is located near a Best Buy store, which allows customers to easily access both electronics shopping and repair services in one trip.
What other services can I find near Geek Squad at Snellville for personal care?
Nearby personal care options include Sport Clips Haircuts of Snellville Crossing for haircuts, European Wax Center for waxing and hair removal, Amazing Lash Studio for beauty services, and Bellagio Nail Bar for nail care.
Are there financial institutions near Geek Squad Snellville if I need banking services?
Yes, nearby financial institutions include Truist bank and Navy Federal Credit Union, convenient for customers who want to combine banking errands with their Geek Squad visit.
What other types of stores can I visit near Geek Squad at Snellville?
Near Geek Squad, you can visit a variety of stores including Skechers Factory Outlet for shoes, HomeGoods for furniture and home goods, and dressbarn for women's clothing and fashion accessories.