Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,831 reviews
5 stars
1,973
4 stars
835
3 stars
422
2 stars
163
1 star
438
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the helpfulness and friendliness of staff, many reported long wait times and difficulty in receiving assistance.
Order Fulfillment
Numerous reviews highlighted issues with order readiness and fulfillment, including incorrect items being prepared for pickup and cancellations.
Store Experience
Customers expressed discomfort with the heavy police presence and some felt unwelcome due to the store's atmosphere.
Product Availability
The store was noted for having a good selection of products, but some customers were disappointed by the lack of specific items.
- SLSelena LawrenceJan 6, 20261.0Best Buy does not take in store calls. All calls are routed to a remote call center, so there is no way to physically verify inventory. Even though the store said they had two open box items, they actually do not.
- KHKim HindsmanDec 31, 20252.0I don’t know what is going on with this store but today is my second time in this Best Buy over the past week, and I’m in a ridiculously long line. Both times, there are at least 2-3 cashiers, but despite that the lines are long and hardly moving. What was supposed to be a quick run in the store has turned into 20 minutes of standing in place. Very frustrating.
- MSMike SwanziDec 31, 20252.0Impossible to find help. I moved from one store employee to another all claimed to be busy. No buttons to press and see for help like in most big store. Finally had to leave without getting the help i needed.Bought item on Amazon and it was delivered in front of my door at 5am. You guys suck!!!
- AHaubryone hollowellDec 24, 20251.0Places PS5 order as a gift… recipient goes to pick up $500 gift… it’s not ready (despite getting notifications it’s ready. Comes back after a few hours…. Still not ready (even though you’re literally just grabbing a box)… they recommend we came back tomorrow. Tomorrow comes… first message I get in the morning is “Your Order Has Been Cancelled” due to non pick up…………. Like actually what is this place? Are yall good?
- NANelldra AllenDec 20, 20255.0We shop here all the time but today a member named Jonathan went out of his way to help us. He didn't just point and give directions, he walked us to our location and took the time to lookout the product we were searching for, gave alternate suggestions and much more... PLUS it was Christmas weekend!! I don't even understand why he'd be this amazing but he was. Definitely motivated me to come back to this location and spend more money 😁
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Snellville offer?
Best Buy in Snellville offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy in Snellville?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Snellville provide in-store pickup and curbside pickup services?
Best Buy Snellville offers in-store pickup, but does not provide curbside pickup.
Is the Best Buy store in Snellville wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I get my electronics repaired at Best Buy Snellville?
Yes, Best Buy Snellville offers service and repair, including Geek Squad support.
What forms of payment does Best Buy Snellville accept?
The store accepts debit cards, checks, and does not require cash only payments.
Are there places to eat near Best Buy Snellville?
Yes, Arby's, a fast food restaurant serving American and burgers, is nearby, convenient for a meal before or after your visit.
Where can I find beauty and spa services near Best Buy Snellville?
Nearby beauty and spa options include European Wax Center, Amazing Lash Studio, Bellagio Nail Bar, Roshna's Lash Beauty Studio, and Advanced Skincare Academy.
What nearby stores can I visit for home goods or shoes when at Best Buy Snellville?
You can visit HomeGoods for furniture and home goods, and Skechers Factory Outlet or SKECHERS Warehouse Outlet for shoes and fashion accessories nearby.
How can nearby services like Geek Squad and Best Buy complement my visit?
Geek Squad offers mobile phone and computer repair services nearby, complementing Best Buy's electronics sales, so you can shop and get technical support conveniently in the same area.