Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Smyrna for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
457 reviews
5 stars
205
4 stars
49
3 stars
37
2 stars
35
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual associates for their helpfulness while others report rudeness and unprofessional behavior from staff.
Wait Times
Many customers experienced long wait times for service, with some reporting waits of over an hour without being acknowledged.
Order Fulfillment
Several reviews mention issues with online order pickups, including delays and lack of communication regarding order status.
Staff Attitude
There are numerous complaints about staff attitudes, with some customers feeling ignored or treated rudely, while others highlight positive interactions with specific employees.
- YFYusef Flounoy6 days ago1.0Customer service sucks
- DDDwaine6 days ago5.0Quick and efficient
- HYHezar YousafJan 3, 20265.0Great service was able to fix my service on all 3 phone and was able to switch my plan unlimited to a much cheaper cost of the month thanks to the manage Amber and also to jade for her service
- JRJM Romera (rome330)Dec 23, 20255.0Busy time of year to be in the store, but the team handled it effectively!
- AGAndrew GoodnerDec 6, 20251.0Be warned that if you place an online order for in-store pick up the express pick up does not work at this store and you very well could be shafted with a two hour or longer wait time to pick up something you have already paid for. Terrible customer experience.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Smyrna location?
The Verizon store in Smyrna is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Smyrna, GA?
The Verizon store is located at 2540 Cobb Pkwy SE, Smyrna, GA 30080.
Can I schedule an appointment to visit the Verizon Smyrna store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for your convenience.
What mobile brands and products are available at the Verizon Smyrna store?
Verizon Smyrna offers the latest smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and also carries brands like Motorola, Kyocera, and TCL. They offer business cell phones, mobile hotspots, tablets, and laptops.
What delivery and pickup options does the Verizon Smyrna store provide?
You can choose in-store pickup, free 2-day shipping, express locker pickup, or same-day delivery in select areas for your online orders.
What payment methods are accepted at Verizon Smyrna?
Verizon Smyrna accepts debit cards, mobile NFC payments, and checks. They do not require cash-only payments.
Does Verizon Smyrna offer service repair for devices?
No, this location does not offer device service repairs.
What nearby beauty and salon services are close to the Verizon Smyrna store?
Nearby, you can visit Platinum Cuts Barber Shop, Dorian The Barber, Levells Salon, and Ale Beauty Spa for barbering, beauty salon, hair extensions, and skin care services. These locations provide convenient options if you're looking to combine your Verizon visit with some personal grooming or spa time.
Are there dining options near the Verizon Smyrna store?
Yes, several nearby dining options include Subway for sandwiches, Lee's Golden Buddha for Chinese cuisine, The Juicy Crab Smyrna for seafood, and Del Taco for Mexican fast food. These places are convenient for grabbing a meal before or after visiting the Verizon store.
What local retail and grocery stores are located near Verizon Smyrna?
Close to Verizon Smyrna, you can find Sprouts Farmers Market for groceries, Cost Plus World Market and World Market for home decor and furniture, and Revive Consignment for clothing and thrift items. You can easily combine your mobile shopping with other errands at these nearby stores.