Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Savannah’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
1,264 reviews
5 stars
1,194
4 stars
25
3 stars10
2 stars4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Exceptional Service
Many customers praised the outstanding service provided by staff members, particularly Ahmad, Scott, and Antoinette, highlighting their professionalism and willingness to go above and beyond.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to resolve technical issues efficiently, with specific mentions of Scott and Antoinette's proficiency.
Customer Experience
Overall, the customer experience was described as pleasant and welcoming, with many reviewers expressing satisfaction with the friendly atmosphere of the store.
Problem Resolution
Several reviews mentioned successful problem resolution, with staff effectively addressing billing issues, technical problems, and device setups.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to service quality and follow-up, particularly regarding billing discrepancies and lack of support for issues not directly related to purchases at the store.
- LHLawrence HutchinsOct 31, 20255.0Scott was able to get my phone ringing again today. It would not ring before stopping by the store. Not it is working like before and I can hear my calls coming through. Thank you so much!
- NTNyeem TillmanOct 20, 20255.0Ahmad provided exceptional service. I informed him that I wanted to switch service providers, and he went above and beyond to ensure I was comfortable with the new monthly total while addressing all of my questions promptly. I will absolutely be referring my colleagues and friends to him specifically. Ahmad even stayed an additional three hours to make sure everything was transitioned and completed before we left. Thank you, Oneal!
- OOOliviaOct 17, 20255.0Ahmad at Verizon truly went above and beyond to make my switch from T-Mobile effortless. From the start, he was professional, patient, and incredibly accommodating, working around my busy schedule to ensure everything could be handled virtually. He took the time to walk me through every detail of my bill, breaking down the numbers so I fully understood my new plan. What stood out most was his dedication as he went out of his way to personally deliver my phone! Exceptional service like this is rare, and I’m so glad I chose Verizon. Ahmad made the entire experience smooth, convenient, and stress-free.
- LDLawrence DixonOct 17, 20255.0Great Customer Service. One of the best experiences. Everyone is welcoming & will take care of you. Ahmad O’Neal was great. He took get care of me. Definitely get in contact.
- MMMelissaOct 12, 20252.0Not a single person greeted me upon walking in. There was no sign in and no direction as to what I should do to get some help. I sat there for about 30 minutes watching an employee flirt with a customer until finally someone came to help me with my issue. Also, they don't even have wifi in the building for their customers. If they did, I probably could have just fixed the problem myself. I can't believe I pay so much for such terrible service.
Frequently Asked Questions About Verizon
What are the operating hours for Verizon at 1800 E Victory Dr?
The Verizon store at 1800 E Victory Dr is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I upgrade my smartphone at this Verizon location?
Yes, you can get help upgrading your Apple iPhone, Samsung Galaxy, Google Pixel, Motorola devices, and more at this Verizon store.
Do I need an appointment to visit the Verizon store at 1800 E Victory Dr?
No appointment is required to visit this Verizon location, but you can call ahead to make one if you prefer.
What payment methods are accepted at this Verizon store?
This Verizon store accepts American Express, Discover, MasterCard, and Visa credit cards.
What Verizon services and products are available at this location?
The store offers Verizon wireless plans, prepaid wireless, Hum Smart Car services, home phone and internet, mobile hotspots, smartphones, tablets, cell phones, and related accessories.
Where is the Verizon store located?
The Verizon store is located at 1800 E Victory Dr, Building B, Savannah, GA 31404, USA.
What are some nearby places I can visit before or after shopping at Verizon on Victory Drive?
Nearby you can enjoy a meal at Kreole Kitchen, a Caribbean and Jamaican restaurant, or Seasons of Japan for Asian cuisine. There's also Dave's Hot Chicken if you prefer chicken dishes.
Are there fitness or wellness centers near the Verizon store at 1800 E Victory Dr?
Yes, nearby are Orangetheory Fitness gym and Pure Sweat Sauna Studio Savannah, great options if you want to work out or relax after your visit to Verizon.
Can I find car rental services near the Verizon store?
Yes, Hertz Rent A Car is located nearby, providing convenient car rental services if you need transportation in the area.
How can I contact the Verizon store at 1800 E Victory Dr?
You can call the store at +1 912-944-4200 or email CustomerService@cellularsales.com for inquiries and support.