Visit our store at Savannah for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance.
Wait Times
Customers frequently mentioned long wait times and a lack of organization in the store, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who provided helpful and friendly service.
DM
Dooyul Moon
5 days ago
1.0
최악 이니다.나는 버라이존전화를 약 15년 을 사용했다. 그런데 6월2024년 버라이존 사바나 조지아 매장에 전화비 내려고 같다. 전화비 납부해준 직원이 전화기 한대 사면 한대를 공짜로 준다기에 다른 버라이존번호 전확기를 바꿀려고 구입했다.그리고 잊고 살았다. 약5개월이 지난 무렵 전화비가 많이 청구되기에 버라이존에 청구서메일을 요구했다. 청구서를 받고 보니 내가 쓰지도 않은번호 요금이 매월 120정도씩 청구가 되고있었다. 나는 버라이존 매장에 수십차례 방문 하고 써비스 센터에도 전화하고 해도 지금까지 6개월이 지났다고 해결 되지 않고 있다. 버라이존 회사는 아주 못되 먹은 회사로 생각됀다. 이제는 소비자 고발 센터에 신고하고, 법원에 정신적, 물질적 손해보상 천구를 하려고 준비한다.
FD
Faryn Duff
Jan 3, 2026
1.0
First person that helped me was extremely rude and ended up not helping me. Terrible customer service.
GP
Gonzalo Padilla-Scattolini
Nov 22, 2025
1.0
I'm extremely disappointed, I did an instore pick up for my father who is working out of state. I gave him instructions to tell the reps all we needed was to move the sim card over from his old phone to his new phone. Some girl told him that "the phone doesn't have a sim card tray" which is a blatant lie. The S25FE has a sim card slot. This is super frustrating because he has to find his way to a best buy to have them do it. 0 stars if I could.
SL
Sandy Lynn
Nov 3, 2025
5.0
It was that time again for my son and I to get new cell phones and we could not have picked a better associate!! Brandon was an absolute gem. Very kind, knowledgeable, and willing to put up with me🙂 Thank you Brandon!!
EK
Elizabeth Kamaklis
Oct 28, 2025
5.0
I have had a Verizon Account it came to Savannah after Alltel. I recently visited the Abercorn Store for phone issues on my business account. Tiffany Young assisted me and has not just told me what to do, but has gone above and beyond to assist with issues. I must say it has been a long time since customer service has been so good. She is amazing. I recommend Tiffany Young for all your Verizon needs. If she can’t, she will definitely find who can.
What products and brands does Verizon in Savannah offer?
Verizon offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also provide business cell phones, mobile hotspots, tablets, and laptops.
What are the Verizon Savannah store hours?
The Verizon store in Savannah is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon Savannah offer in-store pickup and delivery services?
Yes, Verizon Savannah offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at Verizon Savannah?
You can schedule an in-store appointment online through their website or use the My Verizon app to book your visit at the Savannah store.
What payment methods does Verizon Savannah accept?
Verizon Savannah accepts cash, checks, debit cards, and mobile NFC payments. They do not require cash only.
What services are available at Verizon Savannah?
The store offers mobile plans, wireless Internet plans, and voice plans for personal and business needs.
Is there a convenient coffee shop near Verizon Savannah if I want a drink before or after shopping?
Yes, there is a Starbucks nearby where customers can enjoy coffee or smoothies before or after visiting Verizon.
What dining options are available near Verizon Savannah?
Customers can find various dining options nearby such as Chiriyas Thai Cuisine for Thai food, The Midtown Deli & Bagel Shop for breakfast and sandwiches, Wingstop and It's Just Wings for chicken wings, and restaurants like LongHorn Steakhouse and Chili's Grill & Bar.
Are there any retail stores close to Verizon Savannah for shopping after your visit?
Yes, nearby retail stores include Walmart, Dollar Tree, Sally Beauty, Catherines, SAS Shoemakers, Avenue, and hhgregg for a variety of shopping needs.
How can nearby places like Aspen Dental or VetWellcare benefit Verizon customers in the area?
Customers visiting Verizon can conveniently access health services nearby, such as dental care at Aspen Dental or pet vaccinations at VetWellcare Clinic, allowing for efficient errands in the area.