VCA Greater Savannah Animal Hospital

4.4
405 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Greater Savannah Animal Hospital
1350 E Derenne Ave, Savannah, GA
31406, United States

Hours

Reviews

4.4
405 reviews
5 stars
316
4 stars
31
3 stars
9
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising the staff's kindness and attentiveness, while others report poor communication and long wait times.

Care Quality

Many customers appreciate the compassionate care provided to their pets, but there are serious concerns about misdiagnoses and inadequate treatment plans.

Pricing Transparency

Several reviews mention unexpected costs and unclear pricing structures, leading to frustration among customers.

Facility Cleanliness

The facility is generally noted for being clean and well-maintained, contributing positively to customer experiences.

Emergency Response

There are significant complaints about the clinic's ability to handle emergency situations, with reports of delays and lack of immediate care.
  • MJ
    Mastermind Jewels
    5 days ago
    5.0
    Weslyn along with the rest of the ladies is always so kind and helpful. Scheduling appointments is easy and when the doctor doesn’t have immediate openings they find ways to get you seen quickly. This place is awesome.
  • CR
    Christy Rairick
    Nov 6, 2025
    2.0
    Unfortunately have had not great experiences with this veterinary clinic. We have had two vet visits in a row be rescheduled without letting us know causing us to sit and wait for hours. It seems like they are always running behind. Wish others better luck!
  • CA
    camocutie adventures
    Oct 25, 2025
    5.0
    Wes is very sweet and absolutely a hoot! It’s gotten to the point where if I mention going to you all without my kids coming along they get upset! She is literally their favorite part. The lobby and exam rooms are always spotless, and the whole team goes above and beyond. Thank you all for everything you do!
  • MC
    Mary Elizabeth Cunningham
    Oct 20, 2025
    1.0
    I am very tired of this place. My son’s cat is merely an afterthought to these people.. we can never get any help! No one seems to care about your animals, everyone gives you the run around. It’s extremely difficult to be seen even as a walk in. All they do is refer you to the emergency place because they do not want to help or be bothered with you. When you ask about a walk in they always put you on hold .. and then come back to the phone and say NO. It’s 9 AM why is that!? Because they’re talking to the doctors and sending us away. THEY DO NOT WANT TO BE BOTHERED. What is the point in being a HOSPITAL if you refuse to help when desperately in need. They make you feel like you’re less than! I’m so tired of the nasty reception team there is nothing but attitudes literally every time we need help! The manager never makes time to talk to you and when you ask to be transferred to him he’s always at lunch or in a meeting! We are so fed up with this place! Good riddance! It’s only 9 AM that’s all it is .. our cat hasn’t eaten in a few days .. is too much to ask for help? It’s only 9 am and you can’t see us. Good riddance!
  • SS
    Satomi S
    Oct 10, 2025
    1.0
    I had a strange experience with the vet tech. I brought my 17 year old dog to get him up to date on 2 shots. We already had his annual check-up in March so it should’ve been a quick appointment. But after the vet tech finished asking questions, she randomly picks my dog up with one arm and hangs him on her forearm on his stomach. Seconds before that, I had just finished telling her about his pancreatic tumor.(Which they should already know since it’s on his file). My dog was having a hard time breathing and he was clearly uncomfortable with the pressure on his tumor. I kept telling her to put him on the table. She continued to prod his chest and front leg asking me if this is the spot of his tumor. I was so shocked and sad and angry at this point the only thing I could repeat was put him on the table. She finally puts him down but when she was wrapping up, she does the same thing again. Instead of picking him up and putting him on the floor, she suspends him with her forearm on his stomach while the other hand was typing on her iPad! It was insanity. It felt like she found pleasure in me desperately telling her to put him down while seeing him struggle. She cops an attitude and leaves to get him a leash then takes him to the back room. I sat there for 15 minutes replaying the whole situation because I thought I was going crazy. We left with 2 shots and an over priced bill for $248. I will not be going back.

Frequently Asked Questions About VCA Greater Savannah Animal Hospital

What are the operating hours of VCA Greater Savannah Animal Hospital?

The hospital is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.

Where is VCA Greater Savannah Animal Hospital located?

It is located at 1350 E Derenne Ave, Savannah, GA 31406, USA.