Many customers praised the staff for their kindness and compassion towards pets, especially during difficult situations.
Communication Issues
Several reviews highlighted problems with communication, including long wait times for responses and unclear explanations of treatment plans.
Pricing Concerns
Customers expressed frustration over perceived high prices and unexpected charges, with some feeling pressured into costly treatment plans.
Mixed Experiences
While some customers had positive experiences with specific veterinarians, others reported dissatisfaction with the quality of care and handling of their pets.
Facility and Staff Praise
The facility was often described as clean and well-kept, with many reviews commending the professionalism and friendliness of the staff.
CR
Christy Rairick
Nov 6, 2025
2.0
Unfortunately have had not great experiences with this veterinary clinic. We have had two vet visits in a row be rescheduled without letting us know causing us to sit and wait for hours. It seems like they are always running behind. Wish others better luck!
GK
Grace Koch
Oct 29, 2025
5.0
Very kind and caring and easy to make quick appointments.
IC
Ivey Carthon
Oct 18, 2025
5.0
Just left VCA with my boyfriend and our pup. Dr Canty, Weslyn and Lindsay are absolutely wonderful, we love coming here.
SS
Satomi S
Oct 10, 2025
1.0
I had a strange experience with the vet tech.
I brought my 17 year old dog to get him up to date on 2 shots. We already had his annual check-up in March so it should’ve been a quick appointment.
But after the vet tech finished asking questions, she randomly picks my dog up with one arm and hangs him on her forearm on his stomach. Seconds before that, I had just finished telling her about his pancreatic tumor.(Which they should already know since it’s on his file).
My dog was having a hard time breathing and he was clearly uncomfortable with the pressure on his tumor. I kept telling her to put him on the table. She continued to prod his chest and front leg asking me if this is the spot of his tumor. I was so shocked and sad and angry at this point the only thing I could repeat was put him on the table.
She finally puts him down but when she was wrapping up, she does the same thing again. Instead of picking him up and putting him on the floor, she suspends him with her forearm on his stomach while the other hand was typing on her iPad! It was insanity. It felt like she found pleasure in me desperately telling her to put him down while seeing him struggle.
She cops an attitude and leaves to get him a leash then takes him to the back room.
I sat there for 15 minutes replaying the whole situation because I thought I was going crazy.
We left with 2 shots and an over priced bill for $248. I will not be going back.
NB
Nicole Baldwin
Oct 8, 2025
1.0
Found this vet's office online as a dermatology provider. They do not provide dermatology services and will not share there "referral sources" if you are not a patient. What is the secret? You aren't losing business, simply offering help to a pup that is miserable and cannot be helped by regular veterinary services. Believe me we have exhausted them all. I am sorry, you felt threatened by the request. I would recommend that you change your online information to not reflect that you offer dermatology services if you aren't even willing to share your "referral sources".
Frequently Asked Questions About VCA Greater Savannah Animal Hospital
What are the operating hours of VCA Greater Savannah Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Where is VCA Greater Savannah Animal Hospital located?
It is located at 1350 E Derenne Ave, Savannah, GA 31406, USA.
What kind of veterinary services does VCA Greater Savannah Animal Hospital provide?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, heartworm treatment, preventive care, spay and neuter, vaccinations, and weight loss programs among others.
Does VCA Greater Savannah Animal Hospital follow specific health and safety protocols?
Yes, the hospital follows health and safety protocols based on healthcare best practices as well as local and state regulations.
Are there any special offers for new clients at VCA Greater Savannah Animal Hospital?
Yes, new clients can click for a Free First Exam coupon available on their website.
How can I contact VCA Greater Savannah Animal Hospital?
You can call them at +1 912-355-8898 (local) or +1 912-307-4237 (main phone).
What are some nearby convenience stores where I can stop by before or after a visit to the hospital?
Nearby convenience stores include Enmarket, 7-Eleven, Savannah Mart, and Discount Corner 5, which could be convenient for quick errands.
Are there dining options close to VCA Greater Savannah Animal Hospital?
Yes, nearby dining options include Pizza Pro, Tropical Smoothie Cafe, and Saigon Bistro, perfect for grabbing a meal before or after your visit.
Is there a taxi or transportation service near VCA Greater Savannah Animal Hospital?
Eleganza Cab Service Inc. is a nearby transportation service that customers can use to travel to and from the hospital.
Are there other pet care services near VCA Greater Savannah Animal Hospital?
Yes, VCA Animal Hospital nearby offers pet sitting and other pet services in addition to veterinary care.