Best Buy

Reviews

• LM

  LaNeca Mitchell

  Feb 25, 2026
  2.0
  I went into place looking for ink for my home hp printer. I was so disappointed because of all the people I saw with Best Buy clothing and/or name tags, NOT ONE person asked if I needed any help. I walked that ENTIRE store looking for ink and finally found it in the back. Thankfully the lady at the register in the Fri t made up for it. She was so kind and pleasant. I then felt appreciated for shopping there.
• AC

  Annika von Conrad

  Feb 13, 2026
  3.0
  Unfortunately I did not have the greatest experience. I purchased a TV from this location with the details that the TV would be delivered and set up in my home. However after purchase, a sales associate told me they don’t offer that feature and I was extremely disappointed and at a cross roads. Luckily I had personal help to install my TV but for future references, I HIGHLY recommended that they let clients know they are NOT able to install the TV in their homes/apartments etc. However I do appreciate the sales associates being patient with me.
• JM

  Joe Milanes

  Feb 9, 2026
  5.0
  I had an excellent experience at Best Buy thanks to Theo. He took the time to really understand what I needed in a laptop and walked me through several options without any pressure. His knowledge, patience, and professionalism made the whole process easy and stress-free. Theo clearly knows his products and genuinely cares about helping customers make the right choice, not just making a sale. Because of his help, I left confident that I purchased the best laptop for my needs. Outstanding customer service. Not only did he help me purchase my laptop but I was knowledgeable about the price match that Theo mentioned to me which saved me almost $400! — Best Buy is lucky to have him on their team!
• JF

  Jherra F

  Feb 8, 2026
  5.0
  I went to Best Buy to exchange a computer that was having connectivity issues when the associate directed me to take the monitor portion over to Geek Sqad. Mercury Skinner looked over my monitor and determined that the issue was not with this monitor, but the tower that I had exchanged for a different setup. She personally took me over to the computer section to show me which gaming PC would be the best one, without me building one of my own. She gave me all this helpful information for when I buy another gaming PC. Mercury definitely knows what she is talking about!! Great service, great attitude, extremely informative, great job!! Thank you for employing such great people!!
• MA

  Mac A

  Feb 6, 2026
  2.0
  Came in to get the already used speaker exchanged. Blutooth and Satelite speakers not working. Was told had to go to Geeksquad to see what they say. They won't even take a look or even send in the DEFECTIVE ITEM unless I make an appointment first. I can understand it being something like fixing a phone or a computer but an item I paid extra to get the protection on and I have to make an appointment? The process to look at it takes 5 minutes at the most even the process to get it sent in isnt hard. It seems the person was too lazy to take the few moments to look at it or Bestbuy as usual took one step forward then two steps back with some "improved" way of doing things.

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