Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being unresponsive or rude.
Product Issues
Several customers reported receiving faulty products or issues with orders, leading to frustration and disappointment.
Geek Squad Performance
The Geek Squad service received significant criticism for inefficiency and lack of support, with multiple customers expressing dissatisfaction with their experiences.
Store Experience
The store is generally described as clean and well-organized, but some customers noted that staff availability and attentiveness could be improved.
PS
PAUL HUOT SR
Jan 3, 2026
5.0
Best buy protection plan is a no brainer with all electronics now.its just a adult candy store service is awesome as they don't work on commission.
DC
Derick Castillo
Dec 31, 2025
1.0
Recieved a faulty gaming pc that does not run, light flickers once, and nothing else runs when powered on with the power supply. Pressing manual button on the MOBO turns the fan on, runs for one second, powers off then follows through with a light flickering once, then a click from the Power supply. Disappointed to see that it wasn't operable after spending a hefty amount on it after traveling far to get it.
LL
Lissa Lewis
Dec 29, 2025
1.0
Bought washer and dryer and washer is damaged. First washer wasn’t ready at the date given. Best Buy is giving the run around and said we have to wait for 48 hours to do anything about it.
SR
Savannah Certified Reviews
Dec 28, 2025
1.0
TOTAL JOKE. Failed to deliver our oven twice at the last minute, no phone call, no notification, just DEAD, notta.
Had to speak to a human via Instagram messaging, nice guy, but forget actually working directly with the store or having ANYTHING remotely suggesting that ancient idea of "customer service"...stick with Amazon.com people
TG
Tonia Goros-Scholes
Dec 17, 2025
1.0
Do not deal with this store. They are thieves. Customer service is awful. Placed an online order on 12/13/25 for a MacBook Pro. Received message that it would be ready for pick up in 1 hour. As of yesterday 12/16 I still had not received the email telling me to pick it up. Spoke to 3 people yesterday, wasting hours of my time to be told a different story from each representative. The final rep told me there was an issue with my payment (I could see it was on hold with my bank) No issue on my end. The rep assured me that it was an issue on their end. To be specific, with the Best Buy server and to please not cancel my order. She said the issue would be resolved on their end by 12/20 and I would be able to pick up my order. I received an email from them last night stating they canceled my order. BUT they took the money from my account. Thieves.
Tonia Thacker
What types of products can I find at Best Buy in Savannah?
You can shop for TVs, computers, appliances, cameras, and other electronics at Best Buy in Savannah.
What are the operating hours for Best Buy at 7929 Abercorn St?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Savannah offer curbside pickup services?
Best Buy Savannah offers curbside pickup services for your convenience.
Is Best Buy in Savannah wheelchair accessible?
Yes, Best Buy has a wheelchair accessible entrance to accommodate all customers.
Can I get repair services at Best Buy Savannah?
Yes, Best Buy offers service and repair support including Geek Squad assistance.
Does Best Buy in Savannah accept debit card payments?
Yes, Best Buy accepts debit card payments as well as check payments, but does not require cash only.
What nearby places can I visit around Best Buy at 7929 Abercorn St?
Nearby places include Lenny's Sub Shop for a quick sandwich, FedEx Office Print & Ship Center for shipping services, and Sport Clips Haircuts of Savannah if you're looking for a haircut.
Is there a place nearby Best Buy for technology repair or IT services?
Yes, Geek Squad is located nearby, offering expert IT services and computer repair to complement your visit to Best Buy.
What dining options are available near Best Buy in Savannah?
You can enjoy a meal at nearby eateries like Jet’s Pizza and Lenny's Sub Shop for delicious food before or after shopping at Best Buy.
Where can I find shipping or courier services near Best Buy in Savannah?
FedEx Office Print & Ship Center and UPS Access Point location nearby offer convenient shipping and courier services close to Best Buy.