Verizon

4.6
315 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Sandy Springs’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
6000 Roswell Rd, Sandy Springs, GA
30328, United States

Hours

Reviews

4.6
315 reviews
5 stars
277
4 stars
6
3 stars
4
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ryan K, LaTonya, and Rashad for their exceptional service.

Efficiency

Numerous reviews highlighted the quick and efficient service provided during phone upgrades and account setups, making the process smooth and stress-free.

Problem Resolution

Several customers expressed gratitude for staff members who went above and beyond to resolve issues, particularly with billing and technical problems.

Knowledgeable Staff

Customers frequently noted the staff's extensive knowledge about products and services, which helped them make informed decisions.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding billing issues and unhelpful staff at certain times.
  • RC
    Rushil Chandra
    1 day ago
    1.0
    Wall screwed up our upgrading and now not even Verizon can take our trade in phones. Horrible situation, this feels like a scam dealer
  • KS
    Kevin Shirley
    4 days ago
    5.0
    LaTonya Sanders in cellular sales at the Roswell, Sandy Springs location was very courteous and professional. She made my experience at this location a bright spot in my day. Great management and staff!!!
  • CJ
    Christopher Jackson
    Nov 12, 2025
    5.0
    Came in to upgrade from the 15 pro max to the 17 pro max. Ty greeted me at the door with good energy and answered any question I had regarding subscriptions and bill fees. I walked away with a new phone, new iPad and only $10 price increase for my bill.
  • CD
    Cameron Darweesh
    Nov 4, 2025
    5.0
    Just walked into a Verizon store where LaTonya Sanders assisted me. She was simply fantastic - extremely patient, understanding, helpful, and efficient!! She explained all my options as a current Verizon customer showed me how to reduce my bill and what options I have to improve my service! I cannot recommend her enough!!
  • MC
    Mahliyah Carlisle
    Oct 30, 2025
    1.0
    I visited the Verizon store around 4 PM to get pricing on adding an iPad to my line. The rep, Kevin Trice, seemed new, but he was not very informative. He didn’t clearly explain costs or mention that payment was due that day before unboxing the iPad. He was also very loud when discussing sensitive information, which made the experience uncomfortable. Overall, it felt unprofessional, and his apology at the end came off insincere. I hope future interactions include clearer communication and more discretion.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Sandy Springs?

The Verizon store is located at 6000 Roswell Rd, Sandy Springs, GA 30328.

What brands of smartphones can I find at the Verizon store on Roswell Rd?

You can find Apple, Samsung, Google, Motorola, LG, HTC, and Asus smartphones at the Verizon store.