Business Details
805 Broad St, Rome, GA
30161, United States
Certified by Verizon • Feb 22, 2026
(706) 291-4408
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/georgia/rome/rome-311179
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Rome for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.0
702 reviews
5 stars
401
4 stars
118
3 stars
57
2 stars
36
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rudeness and lack of assistance from staff.
Helpful Staff
Some customers highlighted individual employees who provided excellent service and went above and beyond to assist.
Store Management
Feedback indicated that management at the Rome store was appreciated for their efforts to resolve issues.
Inconsistent Experiences
Customers experienced a mix of positive and negative interactions, with some praising the service while others expressed frustration.
- JRJennifer RiceFeb 11, 20265.0Best Verizon store in Georgia! Most friendly people. Most knowledgeable people. Always available to help.
- CHChris HalseyDec 3, 20251.0Awful customer service
- JTJessica ThomsonNov 30, 20251.0If I could give less than 1 star, I would. I have never experienced such rudeness, audacity and compete unprofessionalism as I experienced at this store. A simple question to a compete moron posted up behind the desk turned into an argument between myself, him, (no name badge and he got smart once again when I ask for his name) Jason and Colby came out to join. There was ONE real man there who didn’t come join in on jumping all over a customer. First of all, it was a simple question regarding options for returning upgrades and all I got was smart remarks like “we wouldn’t waive upgrade fees here” and “you got what u get” the next guy after I asked for someone who wasn’t rude was just as rude and said he explained it well. How about look up the account, listen to and help the customer?! The loyalty department sure did after I reported yall and was about to cancel 20 years of service. How shameful. Guess what I was correct and qualified for the deal I was trying to ask about, but the employee couldn’t allow me to speak. Every employee working at 10 am Sunday 11/30 should be fired, besides the one guy who didn’t feel more like a man by jumping on a woman. NEVER again will I or anyone I know, use the store. FYI to everyone in Rome, if they treated me like that, they are treating your moms and grandmas the same….
- SBSteve BancroftOct 30, 20252.0Not very helpful.
- MGMichael GarlandSep 26, 20255.0Great team, Bernard worked on a problem I had with a phone sold by authorized dealer who messed up my account and he went way above and beyond to resolve my problem! He was awesome.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Rome, GA?
The Verizon store in Rome, GA is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Which brands of smartphones are available at the Verizon Rome store?
The Verizon Rome store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services does the Verizon Rome store provide?
Services include mobile plans, wireless internet plans, and voice plans tailored to personal and business needs.
Can I schedule an in-store appointment at Verizon in Rome?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient shopping experience.
Does Verizon Rome offer online order pick-up and delivery options?
Yes, Verizon Rome offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
What payment methods are accepted at Verizon Rome?
Verizon Rome accepts debit cards, mobile NFC payments, and does not require cash only payments.
Is Verizon Rome open on Sundays?
Yes, Verizon Rome is open on Sundays from 10:00 AM to 6:00 PM.
What is the address and contact number for Verizon in Rome, GA?
Verizon Rome is located at 805 Broad St, Rome, GA 30161. You can reach them at +1 706-477-7356.
What nearby businesses can I visit around Verizon Rome if I need financial services?
Nearby financial and tax services include Jackson Hewitt Tax Service, Jeffrey D. Rickett (financial advising and mortgage broker), and Haynes and Moore CPAs.
Are there dining options near the Verizon store in Rome for customers?
Yes, customers can visit nearby restaurants such as Texas Roadhouse, Rally's, A&W Restaurant, and Checkers at 900 N. Broad Street before or after their Verizon visit.
How can nearby public services benefit visitors to Verizon Rome?
Visitors can access nearby public and government services through the Rome Floyd County Development Authority for additional support and resources.
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