VCA Webb Animal Hospital

4.3
204 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day Care
Welcome to VCA Webb Animal Hospital, where your pet’s health and happiness are our top priority. Located in the heart of Rincon GA, we proudly provide comprehensive general care and emergency veterinary services in a modern, welcoming environment. Our skilled team of doctors, technicians, and support staff is committed to delivering the highest level of care — combining advanced medical knowledge with genuine compassion. Whether your pet needs a routine check-up, surgical care, or urgent treatment, you can count on us to treat them like family. At VCA Webb, we believe veterinary care should inspire confidence. We strive to make every visit a positive experience for both pets and their people — because peace of mind is part of our care, too.

Location

VCA Webb Animal Hospital
3612 GA Highway 21, Rincon, GA
31326, United States

Hours

Reviews

4.3
204 reviews
5 stars
162
4 stars
5
3 stars
3
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the veterinary care provided, highlighting the compassion and attentiveness of the staff, especially during difficult situations.

Customer Service

While some reviews noted friendly and helpful staff, others reported issues with rudeness and lack of responsiveness, particularly at the front desk.

Pricing Concerns

Several customers expressed dissatisfaction with rising costs and unexpected charges, feeling that the clinic prioritizes profit over pet care.

Wait Times

Numerous reviews mentioned long wait times for appointments and services, leading to frustration among pet owners.

Staff Turnover

Feedback indicated a noticeable decline in service quality and staff familiarity since the clinic was acquired by VCA, with concerns about high turnover rates.
  • RB
    Roger Belk
    Nov 13, 2025
    3.0
    The Doctor and her support were excellent. My dog appears to be doing very well. The Doctor underestimated the charges by 700 dollars which put me in a bad financial spot. In my opinion, that is bad business. Good Doctor, but bad Business Person.
  • CG
    Cherish Gafford
    Aug 30, 2025
    2.0
    At first I thought they were pretty nice and caring but after today I'm pretty annoyed and no longer think that. I adopted a kitten which unfortunately has ringworm. I brought her in last week suspecting she had picked it up from the shelter or Petfix. I asked for an exam and to also check her ears out. I understand a PCR takes a few days but they already said it was ringworm after taking her to the back and they give me a toxic mousse (look at the reviews for the product MiconaHex+Triz you can get it over the counter and some cats have died from it. It's a good thing I research products before using it even if a vet gives it to me) for her ears instead of giving the oral medication which they want to charge way more than the prescription on chewy. It's a week she could have been getting something that works instead they just gave me some over the counter product which can cause respiratory issues leading to death EVEN IF YOU APPLY IT PROPERLY. I've been doing lime sulfur dips and made an appointment with my usual vet. I'll not be coming back to any VCA clinics with that kind of care and also the costs are sooo much higher. At least have better care if you're going to charge so much. I gave two stars instead of one because at least the vet tech and lady on the phone was nice.
  • SR
    Steven Reese
    Aug 30, 2025
    1.0
    This place has went down hill. I would not take your pets here. You will wait half a day before you get see and the you will over pay as well. There are other vets and they are better and cheaper to.
  • AI
    Amanda Inman
    Jul 15, 2025
    1.0
    I've been a customer of Webb animal hospital for many years. Unfortunately, when vca came in and bought them out, all they did was triple my bills, and they forget to assign medication to my dogs, and my dogs have completely declined since v. CA took over VC. A is a monopoly. Your people are being turned over like candy and you should really Think long and hard as a CEO about how you're running your company? Because I am not pleased or satisfied with this company at all. YOU ARE SHOWING ME THAT IT'S ALL ABOUT THE MONEY AND NOTHING ELSE. I'VE TRANSFERRING MY DOG SOMEWHERE ELSE AND POSTING THIS FOR EVERYONE ELSE TO SEE
  • SW
    Savannah White
    Jul 12, 2025
    5.0
    We moved to the Springfield area 3 years ago and have been going to VCA consistently over this time. We originally had a cat and a dog. We recently got three more kittens and VCA has been great with them all. All the doctors and nurses really care and take the time with you and your pet. Staff has always been friendly to us and our animals. We lost a sun conure a few years back and VCA was very helpful with the cremation and even imprinted her wing. 🥹

Frequently Asked Questions About VCA Webb Animal Hospital

What services does VCA Webb Animal Hospital offer for pets?

VCA Webb Animal Hospital provides a wide range of services including advanced care, dental care, surgery, diagnostics, preventive care, pet grooming, boarding, and emergency services for cats and dogs.

What are the operating hours of VCA Webb Animal Hospital?

The hospital is open Monday, Wednesday, and Friday from 8 AM to 6 PM, Tuesday and Thursday from 8 AM to 7 PM, and Saturday from 8 AM to 12 PM. It is closed on Sundays.