Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Pooler for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
432 reviews
5 stars
213
4 stars
60
3 stars
33
2 stars
22
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Efficiency
Many customers reported long wait times and inefficiencies in service, including issues with appointments and order processing.
Product Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to confusion and incorrect information being provided to customers.
Store Environment
The store's atmosphere received mixed reviews, with some customers appreciating the cleanliness and organization, while others noted unprofessional behavior among staff.
Sales Pressure
Customers expressed concerns about feeling pressured to make purchases or upgrades, with some feeling that staff prioritized sales over genuine assistance.
- ARAlejandra Rojas-GuevaraNov 16, 20255.0Titus was nothing less than amazing and helpful. He answered all our questions and concerns. He got us a good deal by working with us making sure we were comfortable with anything. Anthony (from Brunswick) was also very kind walking us step by step on the quote as well. We had our 2 daughters and who got a bit antsy but Titus and Anthony were very patient and even interacted with them.,these 2 fellos are a GREAT asset to the Verizon team! Thank you!!!! -Alejandra & Jose
- MSMichael SulkowskiNov 15, 20251.0You would think that a store in this location would have competent staff. It does not. Every other time I've been to a Verizon store, the process has been facile. What is wrong with this location?
- MBM BNov 9, 20251.0Because of one female who had a huge attitude, her fake hair fake lashes and nails , let's hope I never have to go to this store again. My experience was not good. Verizon needs to have quality people and care. Didn't feel it here.
- EAEileen AmayaNov 2, 20251.0Terrible, slow service. Attending people that are barely coming in, when I've been here since they opened. Waiting and waiting and waiting. I'm only here helping a friend and it's irritating. Thankfully I'm with T-Mobile.
- RLRachel LarkOct 31, 20255.0Rashad Mason was a lifesaver! I really wish I had just come to see him before I spent hours on the phone with IT support. He was eager to help me even though I didn't buy my phone from him, and very professional. You guys have a star at the Pooler location for sure.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Pooler?
The Verizon store in Pooler is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 6 PM.
Which brands of smartphones can I find at the Verizon Pooler store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon store in Pooler.
Does the Verizon Pooler store offer options for picking up online orders?
Yes, Verizon offers in-store pickup along with free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an in-store appointment at the Verizon store in Pooler?
Yes, you can schedule an in-store appointment online or via the My Verizon app before visiting the Pooler store.
What payment methods are accepted at Verizon Pooler?
Verizon Pooler accepts checks, debit cards, mobile NFC payments, and does not require cash-only transactions.
What services does the Verizon Pooler store offer for businesses?
They offer business cell phones, mobile hotspots, tablets, and laptops along with mobile, wireless internet, and voice plans.
Is there a convenient place to eat near Verizon Pooler?
Yes, near Verizon Pooler you can visit Chick-fil-A, Arby's, Sonic Drive-In, or Burrito Express Pooler for a variety of fast food and restaurant options.
Where can I shop for other needs around Verizon Pooler?
Walmart and Tanger Outlets Savannah are nearby, offering home goods, clothing, and retail shopping opportunities close to Verizon Pooler.
Are there banking facilities close to the Verizon store in Pooler?
Yes, you can find First Chatham Bank, Cadence Bank, Truist Bank, and various ATMs such as Wells Fargo ATM and Truist ATM nearby.
How can I find Verizon Pooler online or on social media?
You can visit their website at verizon.com/stores/details/georgia/pooler/pooler-286338, find them on Facebook at /VerizonGAPooler, on Instagram as @Verizon, and Twitter as @Verizon.