Verizon

3.7
611 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Pooler for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
184 Pooler Pkwy, Pooler, GA
31322, United States

Hours

Reviews

3.6
436 reviews
5 stars
218
4 stars
59
3 stars
33
2 stars
22
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many praising individual employees for their helpfulness, while others report rude and unprofessional behavior from staff.

Efficiency

Customers frequently mention long wait times and inefficient service, with some expressing frustration over appointments not being honored.

Product Knowledge

Several reviews indicate a lack of product knowledge among staff, leading to confusion and dissatisfaction during transactions.

Store Environment

The store's cleanliness and organization received positive remarks, but some customers noted limited inventory and unhelpful staff.
  • TT
    Tommy T.
    2 days ago
    5.0
    Wonderful customer service! Figured out that my plan while at home, is not sufficient in the greater Savannah area sadly and it seems that the area is due for an infrastructure upgrade to handle the amount of bandwidth being used.
  • LT
    Lil Rackz Tv
    Dec 22, 2025
    5.0
    All veteran families & actively serving. Please stop and see Titus at verizon at 184 Pooler Pkwy for all your cellular needs. I stopped in to purchase a brand new iPhone 17 pro max & the process only took 10 minutes . Everything was explained to me with the best options . Thank you
  • AS
    Alexis Stackhouse
    Dec 22, 2025
    5.0
    Titus is an excellent specialist. He was such a helpful hand with my upgrades and new purchases! He also answer any questions I may have had and was extremely patient with my wants and needs! Titus is the man with the plan!!!!!!!
  • VV
    Veronica
    Nov 26, 2025
    5.0
    Mellanie was my absolute savior Monday night. My phone was fully submerged in water and mud so it never did cut back on. Got to the store at 6pm and she hooked me up quickly. Give her a raise!! Just the absolute best and sweetest.
  • AR
    Alejandra Rojas-Guevara
    Nov 16, 2025
    5.0
    Titus was nothing less than amazing and helpful. He answered all our questions and concerns. He got us a good deal by working with us making sure we were comfortable with anything. Anthony (from Brunswick) was also very kind walking us step by step on the quote as well. We had our 2 daughters and who got a bit antsy but Titus and Anthony were very patient and even interacted with them.,these 2 fellos are a GREAT asset to the Verizon team! Thank you!!!! -Alejandra & Jose

Frequently Asked Questions About Verizon

What are the store hours for the Verizon store in Pooler?

The Verizon store in Pooler is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 6 PM.

Which brands of smartphones can I find at the Verizon Pooler store?

You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon store in Pooler.