Best Buy

Reviews

• RN

  Renee Nestrick

  6 days ago
  5.0
  We went to Best Buy today to get my husband a new phone.. We were so blessed to have Adrian Ibarra who helped us. He was one of the most knowledgeable, kind and considerate sales associates I have ever had the pleasure of working with! He answered all of our questions and skillfully guided us in selecting the right phone for my husband and moved everything from his old phone to his new phone. Thank you Adrian for making something that could have been difficult, very easy. You are a blessing !
• WB

  Will Burnes

  Feb 19, 2026
  1.0
  The customer service experience is actually awful. Hope you don’t need help with anything cause they can’t help
• DD

  D.J.

  Feb 17, 2026
  2.0
  I am not sure how this place is still open. There were probably 10 people working and no one wanted to help me and my daughter, as we were looking for some electronics. No registers were occupied by an associate
• CM

  Caden Jo Moore

  Feb 15, 2026
  2.0
  dropped off my computer 2 months ago to get repaired, had to drive to two places bc the first one stopped repair services, had to wait almost an hour because they only had one person working there. Super nice guy btw (only reason for the second star). but sent it out to apple bc it was a mac, and its been ready for over a month from Apple, Best Buy still hasnt picked it up from Apple, ive called and i get sent to a foreign call center who doesnt understand how the process works and tells me to just be patient bc there's nothing they can do. Now, my service isn't even coming up in their system and I may have lost my computer forever. Thank a lot. Not to mention I ALREADY PAID for it... I just want my computer... its been over two months and I dont know what to do now.
• DH

  Derrick Hambling

  Feb 7, 2026
  5.0
  Had a great experience buying my new TV here. The staff was super helpful in explaining the differences between the models and didn't try to push me into something I didn't need. The checkout process was smooth, and they even helped me load it up. Definitely recommend coming here for electronics.

Frequently Asked Questions About Best Buy