Brand Certified
Best Buy
4.1(4389 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
1980 Mount Zion Rd, Morrow, GA
30260, United States
Certified by Best Buy • Feb 22, 2026
(770) 472-8958
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ga/morrow/1980-mount-zion-rd-505.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
4,389 reviews
5 stars
2,269
4 stars
1,036
3 stars
494
2 stars
220
1 star
370
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior, particularly from management.
Inventory Issues
Several customers expressed dissatisfaction with the limited selection of products available in-store, indicating a need for better inventory management.
Geek Squad Performance
The Geek Squad received both positive and negative feedback; some customers appreciated their assistance, while others reported long wait times and unhelpful service.
Online vs In-Store Experience
Customers noted a disparity between the online shopping experience and in-store service, with many preferring the convenience of online ordering due to issues with in-store assistance.
- DBDellaphine Blackburn2 days ago5.0Good atmosphere and great service from pleasant informative representatives.
- AAAlbert AvantFeb 16, 20261.0Where is the help on the place?... Everyone just standing around talking not even try to help 😡
- ESE&J SalesFeb 11, 20261.0I have been a loyal Best Buy credit card holder for over 5 years, and my recent experience was extremely disappointing. The customer service I received showed little to no interest in resolving my concern. As a long-time customer, I expected a higher level of professionalism and care. Instead, I felt dismissed and undervalued. Loyalty should mean something. Based on this experience, I am seriously considering canceling my Best Buy credit card and taking my business elsewhere. Customer service is what keeps people coming back — and unfortunately, this experience did the opposite. Specifically for the young lady and the manger tonight in customer service.
- MMMarzMateoFeb 7, 20261.0Terrible customer service. Employees were just standing around. Didn't help me fond my product
- MBMrs. Linda BellJan 23, 20265.0Denice , Jordan, Patriceand Evangela at the Best Buy in Morrow, Georgia (Store #505) were absolutely wonderful. They were so happy to help my grandmother and were very patient, kind, and professional. I truly appreciated the help from everyone at the store. Thank you all for such great customer service!
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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