Best Buy

4.1
4371 reviews
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Business Details

1980 Mount Zion Rd, Morrow, GA
30260, United States
(770) 472-8958
https://stores.bestbuy.com/ga/morrow/1980-mount-zion-rd-505.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1980 Mount Zion Rd, Morrow, GA
30260, United States

Hours

Reviews

4.1
4,371 reviews
5 stars
2,254
4 stars
1,036
3 stars
494
2 stars
220
1 star
367

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior.

Staff Knowledge

Several customers noted that while some staff members were knowledgeable and helpful, others lacked training and product knowledge.

Product Availability

Customers expressed disappointment with limited product selection and issues with stock availability.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers experienced long wait times and inadequate assistance.
  • PO
    P O
    Jan 5, 2026
    1.0
    Noone ever available to assist in the purchase of a cell phone.
  • TS
    Trey Seawright
    Dec 31, 2025
    1.0
    Terrible customer service rude and nasty managers
  • KW
    Kathleen W
    Dec 29, 2025
    4.0
    Customer service was pretty decent
  • WF
    Will Franklin
    Dec 29, 2025
    1.0
    Ordered a device on the 6th . The " Roadie " delivery driver stole my package and I have gotten a replacement or refund and been calling everyday since it happened with no help. Filed a police report and alll. Ver frustrated. Walmart would of been had this situation handled.
  • JS
    Joseph Sheffield
    Dec 4, 2025
    2.0
    There wasn’t a lot of help in the store. I was looking for a new computer and needed help understanding the differences but a staff member cleaning told me that there aren’t many staff there and the wait time for someone is very long. It looks like there’s only the workers in the geek squad and the one person at the front who is basically a cashier. I know technology and ChatGPT has made it easier to compare products, but surely you should have some knowledgeable staff to help the people. It feels like there’s not enough money to pay employees and it shows. They are typically $50-$100 more on laptop than Walmart but they have much better stock at Best Buy and the full variety of laptops whereas at Walmart you have to drive around sometimes and online will tell you they have something and it won’t. I still shop at Best Buy but this location was having a rough day.
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Frequently Asked Questions About Best Buy

What products and services does Best Buy in Morrow, GA offer?

Best Buy offers TVs, computers, appliances, and more with expert advice, Geek Squad support, and same day pickup.

What are the regular store hours of Best Buy at 1980 Mount Zion Rd?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.