Business Details
About
Cell Phone StoreTCC
TCC Monroe, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1022 Pavillion Pkwy.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
706 reviews
5 stars
673
4 stars7
3 stars6
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of staff members, particularly Kyle and Brianna, who were noted for their patience and knowledge.
Sales Experience
Many reviews highlighted smooth and efficient sales processes, with staff assisting customers in upgrading and setting up new devices.
Mixed Feedback on Pricing
While some customers appreciated the deals and discounts offered, others reported unexpected fees and discrepancies in pricing, leading to dissatisfaction.
Store Environment
The store was described as welcoming and friendly, contributing to a positive overall experience for many customers.
- AHAndy HodgesDec 24, 20255.0Switched two S21 Ultras to Iohone 17 Promax. Kyle was awesome and made the experience easy and efficient.
- MCMaryLou CrawleyDec 23, 20255.0Kyle did a fantastic job fixing my phone! I am so happy!
- MMMorgan McDonaldDec 22, 20255.0Brianna was AMAZING!! She helped us from start to finish setting up our family plan and getting us the best bundle possible! Will 10000% reccomend her help for anything in future!
- CRChase RobinsonDec 22, 20255.0Brianna was so much help, and answered any questions we had. She’s awesome!
- RORiley ObertDec 8, 20255.0I stopped by yesterday to transfer my service over to Verizon. I hadn’t exactly done all that I should’ve prior to going in, but Kyle was incredibly patient and helpful! Very happy to be back with Verizon.
Frequently Asked Questions About Verizon
What products and services does Verizon at 1022 Pavillion Pkwy in Monroe offer?
Verizon at 1022 Pavillion Pkwy offers smartphones, tablets, wireless devices, accessories, Verizon home internet, business accounts, prepaid plans, bill payments, device activation, financing, and more.
What are the store hours for Verizon Monroe at Pavillion Pkwy?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 1:00 PM to 5:00 PM.
Does Verizon Monroe offer in-store pickup services?
Yes, Verizon Monroe offers in-store pickup for online orders.
What phone brands are available at Verizon Monroe?
Verizon Monroe carries Apple, Samsung, Motorola, LG, HTC, and Google devices.
Where can I book an appointment for Verizon Monroe services?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
How can I contact Verizon Monroe for customer service?
You can reach Verizon Monroe by phone at +1 470-577-7262.
What is the address and location details of Verizon Monroe?
Verizon Monroe is located at 1022 Pavillion Pkwy, Monroe, GA 30656, USA.
What nearby places are close to Verizon Monroe that customers might visit before or after?
Nearby places include Planet Smoothie for a healthy drink, Butter Dudder Premium Ice Cream for dessert, and Publix Super Market at Monroe Pavilion for grocery shopping.
Are there any nearby services such as urgent care or pharmacies near Verizon Monroe?
Yes, Piedmont Urgent Care and Publix Pharmacy at Monroe Pavilion are close by for medical needs.
Which nearby beauty and wellness options can I find near Verizon Monroe?
Nearby options include Great Clips hair salon, Allure Nail Bar Monroe, and European Wax Center for hair removal and spa services.