Business Details
About
Cell Phone Store
TCC Monroe, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1022 Pavillion Pkwy.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
697 reviews
5 stars
664
4 stars7
3 stars6
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Kyle and Briana, for their helpfulness, professionalism, and knowledge.
Efficiency
Many reviews highlighted the quick and smooth service provided during phone upgrades and account setups.
Expertise
Staff members were frequently noted for their expertise in resolving issues and providing detailed explanations of services.
Mixed Experiences
While many customers had positive interactions, some reported issues with hidden fees and miscommunication regarding plans.
Recommendation
Numerous customers expressed a strong willingness to recommend the store and specific employees to others.
- MWMichael Wolgamott1 day ago5.0Kyle was a great help at finding us the best deal possible on upgrading a phone and adding a line.
- JBJohn B.2 days ago5.0Kyle has been the best.🙌From being knowledgeable at his job, and helping us with new devices💯👏👏👏Thank you Kyle!!!!
- JMJan Moore2 days ago5.0Great service with Kyle at Verizon today!!!!! The best! Thanks!!
- AQAdrienne QuintanaNov 15, 20255.0Kyle was GREAT! Professional and helpful. Knew his stuff which is always the case in phone stores. Great deals on now too at Verizon!
- TSTrey StewartNov 11, 20255.0Kyle was great,he is very helpful and polite everytime I come here!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1022 Pavillion Pkwy in Monroe offer?
Verizon at 1022 Pavillion Pkwy offers smartphones, tablets, wireless devices, accessories, Verizon home internet, business accounts, prepaid plans, bill payments, device activation, financing, and more.
What are the store hours for Verizon Monroe at Pavillion Pkwy?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 1:00 PM to 5:00 PM.
Does Verizon Monroe offer in-store pickup services?
Yes, Verizon Monroe offers in-store pickup for online orders.
What phone brands are available at Verizon Monroe?
Verizon Monroe carries Apple, Samsung, Motorola, LG, HTC, and Google devices.
Where can I book an appointment for Verizon Monroe services?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
How can I contact Verizon Monroe for customer service?
You can reach Verizon Monroe by phone at +1 470-577-7262.
What is the address and location details of Verizon Monroe?
Verizon Monroe is located at 1022 Pavillion Pkwy, Monroe, GA 30656, USA.
What nearby places are close to Verizon Monroe that customers might visit before or after?
Nearby places include Planet Smoothie for a healthy drink, Butter Dudder Premium Ice Cream for dessert, and Publix Super Market at Monroe Pavilion for grocery shopping.
Are there any nearby services such as urgent care or pharmacies near Verizon Monroe?
Yes, Piedmont Urgent Care and Publix Pharmacy at Monroe Pavilion are close by for medical needs.
Which nearby beauty and wellness options can I find near Verizon Monroe?
Nearby options include Great Clips hair salon, Allure Nail Bar Monroe, and European Wax Center for hair removal and spa services.