Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Milledgeville, GA location.
Location
Hours
Reviews
3.9
298 reviews
5 stars
164
4 stars
43
3 stars
27
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising the helpfulness and friendliness of staff, while others report rude or dismissive behavior.
Staff Knowledge
Several reviews highlight knowledgeable staff who effectively resolve issues, but there are also complaints about unhelpful employees.
Wait Times
Customers frequently mention long wait times, with some feeling ignored or unacknowledged during their visits.
Store Experience
The store environment is generally described as clean and inviting, but experiences vary widely based on staff interactions.
- LMLaura Melton2 days ago1.0I have been a customer at Verizon for over 18 years. Just spent 4 plus hours there trying to upgrade my daughter's phone and they would not honor an online upgrade at the store. Will be moving to another carrier because obviously they don't care about loyalty.
- ACAmi CozOct 27, 20255.0Outstanding service provided by Tay! So grateful for this experience and 2 brand new phones plus a free line! Scott was also very nice and gelpful! Great teamwork, great deals, and the best service! Happy New Phone Day to me and my son!
- CMCharolet MedlinOct 26, 20255.0Very helpful!
- TTTa’KeyaSep 30, 20251.0Went in on 9/29, was not helped at all. I pretty much was dismissed. He did not listen to my concerns and pretty much didnt let me talk so.
- SMShawn MooreSep 27, 20255.0Great service and knowledgeable staff