Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.5
25 reviews
5 stars
13
4 stars
2
3 stars
2
2 stars
1
1 star
7
- TBTiffany BaileyOct 24, 20255.0Great experience and Luke was absolutely the best! I had quite a day. I was late to my appointment almost 15 minutes and Luke was just arriving to start his shift and didn't make any promises but told me he would try his best to help me. I ended up having to reset my apple id because of coarse I forgot it and this took an hour but yet again, Luke came through and told me to come back and he'd still try his best to work me in. I arrived back an hour later and dropped my phone off and was told to be back in 2 hours. Well of coarse I was late and the store was closing. I literally saw Luke walking to his car and he turned around, went back in and got me my phone! I cant say enough about how polite and empathetic he was even with turning around! (By the way, I didn't ask him to turn around, he saw me and instantly turned and started walking back) If I could give him 10 stars, what an asset to have at a company! Did i mention my iPhone was literally perfect?! My service was completed on 10/3/25 and I just saw a best buy commercial and his service stayed with me and I ran to post this review. That's how well of an impression was made! I cant recommend this geek squad location enough!
- WHWanda HailOct 20, 20255.0The Geek Squad at Best Buy in McDonough were very helpful and courteous. I purchased a new laptop. Since I don't very much about technology they set up everything I needed and were able to answer all my questions.
- TSTim SimcoxSep 29, 20255.0Luke from the Geek Squad did a great job at helping repair my Apple Watch. I feel he went above and beyond what another employee would do. Thank you Luke
- DFDonald James FaustinoMar 7, 20241.0I will never return to that best buy Geek squad. The technicians there don’t know what they’re doing. They do not have the knowledge to repair an iphone. I requested them to replace my iphone battery and they returned my iphone with its battery not replaced and they stripped the screw at the bottom of my iphone. I am so very disappointed. And the technician that talked to me is rude and liar.
- NAnikolas abrahamNov 29, 20225.0The team og Geeks were very helpful and they answered every question i had to ask
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in McDonough offer?
Geek Squad provides tech repair, setup, and support services, including computer repair, cell phone repair, data recovery, and appliance repair.
Where is Geek Squad located in McDonough?
Geek Squad is located at 1861 Jonesboro Rd, McDonough, GA 30253, USA.
What are the hours of operation for Geek Squad in McDonough?
Geek Squad is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
How can I schedule a service with Geek Squad in McDonough?
You can schedule a service either in store at 1861 Jonesboro Rd or online through their website.
What is the phone number to contact Geek Squad in McDonough?
The local phone number for Geek Squad McDonough is +1 770-914-1124.
Are there nearby stores where I can also shop for electronics when visiting Geek Squad?
Yes, Best Buy is located nearby and offers a wide selection of electronics and appliances, making it convenient to get tech support at Geek Squad and shop in the same area.
What dining options are available near Geek Squad in McDonough?
Nearby dining options include Starbucks for coffee, Olive Garden for Italian cuisine, La Costilla Grill for Mexican food, and The Juicy Crab for seafood, perfect for grabbing a meal before or after your visit.
Are there fitness or activity centers close to Geek Squad in McDonough?
Yes, HOTWORX gym and Dick's Sporting Goods for outdoor and sporting gear are nearby, allowing you to combine your tech visit with fitness or outdoor shopping.
Can I get home security services near Geek Squad in McDonough?
Vivint Smart Home, a professional home security service provider, is located nearby, offering services that complement your tech and home setup needs.
Does Geek Squad in McDonough have any special promotions currently?
Yes, Geek Squad is featuring Black Friday Deals that you can check out on their website for special offers and discounts.