VCA Terrell Mill Animal Hospital

4.3
312 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
VCA Terrell Mill Animal Hospital is proud to have been serving the Marietta, GA community for over 20 years. We are committed to maintaining the highest AAHA (American Animal Hospital Association) standards. We are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, basic dentistry, hands free radiology, and spay and neuter surgeries. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians and caring support staff look forward to caring for your pet at every stage of their life.

Location

VCA Terrell Mill Animal Hospital
1315 Powers Ferry Rd SE, Marietta, GA
30067, United States

Hours

Reviews

4.3
312 reviews
5 stars
223
4 stars
36
3 stars
9
2 stars
13
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praise the caring and friendly nature of certain staff members, others report unprofessional behavior and rudeness, particularly from front desk personnel.

Veterinary Care

Many customers appreciate the thoroughness and compassion of the veterinarians, but there are complaints about misdiagnoses and lack of follow-up care.

Appointment Availability

Customers frequently express frustration with long wait times for appointments and difficulty in scheduling, particularly for urgent cases.

Pricing Concerns

Several reviews mention high costs for services and unexpected charges, leading some customers to seek more affordable alternatives.

Customer Experience

While some customers report positive experiences with attentive service, others describe a decline in service quality and a lack of personal connection with veterinarians.
  • JJ
    JT
    1 day ago
    3.0
    Brought my rescue here for their free examination after adoption. I kind of feel like they aren’t as attentive with these, as they would be standard or “paying” visits and it felt a bit rushed although I was the only one there. I didn’t really get much education about caring for my pet and when I got home realized there was more I should have asked about such as seasonal shedding and anal gland expressing. Everyone I spoke to on the phone was excellent. However, I was told over the phone that a fecal exam was covered in the $250 covered treatments, but once I got there the tech said it wasn’t and the $250 was only if my pet had a medical issue or if something came back wrong with the fecal. This was a huge let down and didn’t make sense since I would have been able to get her to the shelter vet if she had an issue within that early of me adopting her. I also wouldn’t have been carrying poop with me if I knew ahead of time it wouldn’t be tested. I didn’t really get the best attitude from the vet tech, or whoever does the initial intake, but the actual vet Dr. Chappell was nice. I asked if I would receive updated medical records from them showing she had been examined, and she told me no because they didn’t “do anything”. Not sure if I felt the most welcome here, but the Dr seemed to love his job and that is great.
  • LP
    Loranda Parcel
    Nov 5, 2025
    5.0
    Very friendly staff and veterinarian. Welcoming environment helpful. Highly recommend.
  • AE
    Arashk Eskandarian
    Oct 11, 2025
    1.0
    Awful staff, the doctor didn't even bother to call me with the blood work results. This was the first time and last time I would take my cats here. If you love your pets, don't go to this hospital.
  • TH
    Traci Hedrick
    Sep 24, 2025
    5.0
    I had the best exam for my newly adopted dog with Dr. Brian Chappell today, literally the most compassionate and kind vet, so thorough and he had read her long shelter medical history and examined her with such attention and was so good with her that she gave him kisses! He is very informed and I would consider making this my regular vet for my other dogs after this experience! Also, the front desk woman was so nice and it was a quick and efficient visit.
  • VD
    Vitoria Dias
    Sep 16, 2025
    5.0
    From the front desk to Anna and Dr. Collins, we’ve had the best experience. Everyone is so friendly and caring. We recently adopted three kittens, and it feels wonderful to be heard and supported with our concerns for our babies. We feel so lucky to have found such great vets so close to us.

Frequently Asked Questions About VCA Terrell Mill Animal Hospital

What veterinary services does VCA Terrell Mill Animal Hospital offer?

VCA Terrell Mill Animal Hospital offers a wide range of services including preventive care, wellness programs, nutrition counseling, dentistry, radiology, spay and neuter surgeries, diabetes treatment, allergy relief, flea and tick control, vaccinations, and senior and pediatric pet care.

What are the operating hours of VCA Terrell Mill Animal Hospital?

VCA Terrell Mill Animal Hospital is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.