Cricket Wireless Authorized Retailer

Reviews

• MA

  Marjorie Atius

  Jan 3, 2026
  1.0
  I came today at this cricket store today and I was talking with someone which I think was the manager or just a employee and I just felt like I was not being well understood and was just not satisfied with the service provided.
• S

  Ángel Miguel MDZ MTZ (Always crazy never sad)

  Aug 31, 2025
  5.0
  Excelente servicio al cliente te atienden de la manera más importante como te mereces, LIZ una muchacha muy atenta ah todo lo que se le dice 😂 IDANIA también es excelente en su persona gracias ah las dos gracias 🫂
• DZ

  Darwin Zenteno

  Aug 8, 2025
  5.0
  Excelente servicio de las muchachas las dos Liz, son súper amables y graciosas, sin duda voy a regresar a esta tienda, me ayudaron con todo lo que pedí, excelente servio
• YC

  Yoxsa Contreras

  Jul 30, 2025
  5.0
  highly recommended! The staff was incredibly friendly and approachable. They listened and helped find the perfect phone, explaining all the features and options without being pushy. The store has a great selection of phones and accessories, and customers feel welcomed. This is now a go-to store for all phone needs. Highly recommended!"
• JG

  Jade “jadetj28” All good

  Mar 25, 2025
  1.0
  Hello, I would like to share how rude one of the workers were there on March 25, 2025 at 7:00-8:00pm and then wanted to hang-up on me. I been calling around cricket store asking for the Samsung S24 and when I asked if they had that one and "Not" The FE the lady confirmed with me Twice they had the 24 and not the FE. So I was about 30 min out and I was like I can make it around 7:50 I called back seeing if I could make the process faster for them cause I know that would be close to closing time and I didn't want to be rude and make them stay open past closing. As we were talking about price and upgrade she said we are talking about the FE. I said no, i asked if you carried had the original and you said yes. Then they changed it to no, so I was a little upset and then I said alright, but I already not only wasted time but also gas getting 10 min away from the location. I called and ask can I get it delivered since I already wasted my gas. She said I'll ask she then proceeded to hang-up and when I tried calling back the phone number said it was busy. So I waited and kept calling back and I realize they were waiting out the closing time so they didn't have to hear from me or help me. I was being polite and trying to find a way to just get this phone. I would have even took a no we can't deliver instead of ignoring me. So now that I'm even more upset with the service, I will be contacting HR and the Manager of this store about how rude this person was.

Frequently Asked Questions About Cricket Wireless Authorized Retailer